Business Details
50+ Years
experience
Premium Footwear for Men, Women & Children
Established in 1924 by Charles and Eveline Clinkard, our family-owned business has grown to become a trusted name in footwear retail across the UK. With over 100 years of experience, we specialise in providing high-quality shoes for men, women, and children, combining traditional craftsmanship with modern design. Our team of dedicated professionals prioritises customer satisfaction, offering expert fitting advice and a wide selection of brands from trusted manufacturers. As a third-generation family business, we maintain our headquarters in Middlesbrough while operating 42 stores nationwide.Our commitment to quality extends to our online platform, offering free UK delivery on orders over 40, 365-day returns, and a loyalty rewards scheme. We work closely with industry-leading brands to ensure our customers receive the latest innovations in comfort and style, supported by our knowledgeable staff who embody our core values of reliability and exceptional service.
Services
Footwear Retail
Online Shopping
Loyalty Programme
Size Guides
Free Delivery
Details
- Year established: 1924
Highlights and features
- Family-owned business with 100+ years of footwear expertise
- Extensive range of trusted brands for all age groups
- Expert fitting advice from knowledgeable staff
- Free UK delivery on orders over 40
- 365-day hassle-free returns policy
What people say
Excellent selection
Knowledgeable staff
Quality footwear
Great customer service
Wide size range
Services
Footwear Retail
We offer an extensive selection of footwear for all ages, including formal wear, casual shoes, and specialist footwear. Our curated collections feature leading brands like Clarks, Skechers, and Dr. Martens. Customers benefit from expert fitting advice and access to both traditional and contemporary designs.
Online Shopping
Our digital platform provides 24/7 access to our full product range, with free delivery on orders over 40. The website features detailed size guides, 360-degree product views, and secure payment options. We offer UK-wide delivery and a 365-day returns policy for online purchases.
Loyalty Programme
Our loyalty programme allows customers to earn points on every purchase, which can be redeemed against future orders. Members receive exclusive offers and early access to sales events. The programme is free to join and provides additional benefits for frequent shoppers.
Kids Footwear
We specialise in children's footwear from sizes 2 to junior 8, including school shoes, trainers, and waterproof boots. Our range includes brands like Start-Rite and Geox that meet strict comfort and support standards. Expert fitters help ensure proper sizing for growing feet.
Size Guides
We provide comprehensive size guides for online shoppers, including detailed measurement instructions and fit descriptions. Our staff receive regular training on footwear fitting techniques. Customers can also book in-store appointments for professional foot measurements.
Questions
What is Charles Clinkard's return policy?
We offer a 365-day hassle-free returns policy for all purchases, with free returns available on UK orders.
Do you provide expert fitting advice?
Yes, our trained staff offer professional fitting services in-store, with online size guides available for online purchases.
Are there payment options available?
We accept major credit/debit cards, PayPal, and Apple Pay for online purchases, with interest-free instalments available.
How many store locations do you have?
We operate 42 stores across the UK, with our headquarters remaining in Middlesbrough where the business began.
What brands do you stock?
We feature over 30 leading brands including Clarks, Skechers, Dr. Martens, Geox, and Start-Rite across our product range.
Is there free delivery available?
Yes, we provide free standard delivery on all UK orders over £40, with next-day options available for urgent needs.
