Leading property management since 2009
At Red Rock Estate & Property Management Ltd, we are a team of property management professionals dedicated to providing exceptional service and support to our clients. With over 10 years of experience in the industry, we have built a reputation for delivering outstanding customer service, integrity, and professionalism.
Our Mission
Our aim is simple: to be the property management company of choice for our community of clients, delivering the highest levels of customer service which provides stress-free estate and block management. We focus on achieving and maintaining a thorough understanding of your property management needs and objectives, providing regular personal, face-to-face, contact and support.
Our Services
We offer a comprehensive range of services, including estate and property management, resident management companies, right to manage, and services for housebuilders and developers. Our combined knowledge and expertise covers advice on service charge structure, management, budgeting, contractor procurement, health & safety, accountancy, as well as concierge and surveying services.
Our Values
At Red Rock Estate & Property Management Ltd, we value outstanding customer service, integrity, and professionalism. We respect our colleagues and strive to be innovative and engaging in our approach to property management. Our goal is to be market leaders, demonstrating that it is possible to simultaneously keep our residents safe, provide an accessible and proactive service, and ensure effective site cash flow whilst safeguarding the wellbeing of our clients, employees, and partners, all in a sustainable way.
Meet Our Team
Our Management Team are property professionals; passionate, enthusiastic, and bringing integrity to all aspects of our property management service. With over 10 years of experience in providing property management services to institutional and corporate landlords, RMCs, RTMs, Residents' Associations, and individual leaseholders, our team have developed and refined a set of systems and processes which deliver a consistent, high level of service.
Customer Service and Support
The majority of reviewers praised the excellent customer service and support provided by Red Rock's staff, particularly Stacy Head, Beverley, Kim Humphrey, Kate Hawes, Georgia Whiteman, Chloe Griffin, Emma Lyon, Megan Parrish, Shevette, Lauren Williams, and Gareth Barnes. They were described as prompt, helpful, professional, and polite in their responses to queries and issues.
Positive Experiences
Many reviewers reported positive experiences with Red Rock, citing efficient and effective resolution of issues, prompt responses to emails and phone calls, and helpful advice and guidance from staff.
Staff Praise
Individual staff members were praised for their excellent service, including Stacy Head, who was commended for her professionalism, promptness, and helpfulness. Beverley was also praised for her kind and efficient service. Kim Humphrey and Kate Hawes were commended for their hard work and willingness to help.
Efficient Communication
Reviewers praised Red Rock's efficient communication, with many mentioning that their queries were addressed promptly and resolved quickly.
Professionalism and Expertise
Some reviewers commended Red Rock's professionalism and expertise, stating that their staff demonstrated a high level of knowledge and understanding of the industry.
Be the first to review Red Rock Property Management.
Write a Review
