Caring for your health, every day, every way.
Welcome to Manor Medical Practice, a premier medical centre dedicated to providing top-notch healthcare services to our patients. Our team of experienced and compassionate healthcare professionals are committed to delivering high-quality patient care, ensuring that our patients receive the best possible treatment and support.
Our Services
At Manor Medical Practice, we offer a comprehensive range of services designed to cater to the diverse healthcare needs of our patients. Our services include:
- Appointments: Book an appointment with our doctors, nurses, or other healthcare professionals for consultations, check-ups, and treatments.
- Online Services: Take advantage of our online services, including electronic repeat dispensing, online appointments, and medical information.
- Practice Services: We offer a range of practice services, including cervical screening, minor illness and injury treatments, and medication requests.
- Medical Information: Access a wealth of medical information and resources, including health advice, patient information leaflets, and more.
Our Team
Our team of healthcare professionals is dedicated to providing exceptional patient care. Our practice team includes experienced doctors, nurses, and administrative staff who work together to ensure that our patients receive the highest level of care.
Patient Participation Group
We value our patients' feedback and opinions, which is why we have a patient participation group. This group provides a platform for patients to contribute to the development of our services and help us improve our patient care.
Further Information
For more information about our services, policies, and practice information, please visit our website or contact us directly. We are committed to providing exceptional patient care and look forward to serving you.
Reception Staff and Phone Handling Issues
The majority of reviewers have expressed frustration and disappointment with the reception staff and phone handling at this practice. Many have reported difficulty getting through to the practice, with long waiting times on the phone and unhelpful staff.
Unprofessional and Unfriendly Staff
Several reviewers have described the reception staff as unprofessional, unfriendly, and lacking empathy. They have reported being cut off, ignored, or dismissed when trying to explain their concerns or ask for help.
Lack of Helpful and Knowledgeable Staff
Some reviewers have mentioned that the front desk clerks seem to know nothing and provide misleading information, leaving patients uncertain and frustrated.
Exceptions to the Rule
However, one reviewer has reported having a positive experience with the reception staff, finding them to be consistently helpful and friendly.
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