Helping you through those sticky times
Bingley Medical Practice is a prestigious NHS GP surgery, the largest in Bingley, providing top-notch health care services to over 12,000 local people. We offer a full spectrum of GP services, combined with several specialised services, such as on-site blood tests, ECGs, minor surgery, and direct access to GP specialists in skin conditions and sports and joint problems. Additionally, we serve as a teaching practice for medical students from the University of Leeds and doctors training to become GPs.
Our unwavering commitment to delivering high-quality care has earned us exceptional ratings in the NHS Quality & Outcomes Framework for several consecutive years. Furthermore, we are proud to be the first Bingley surgery to receive the Quality Practice Award from the Royal College of GPs. Our patients' feedback is equally important to us, and our high ratings in regular GP Patient surveys are a testament to our dedication.
Our practice is located at the modern Canalside Health Care Centre, serving Bingley, Gilstead, Eldwick, Cottingley, Crossflatts, East Morton, and Riddlesden.
Accessibility
Bingley Medical Practice is fully equipped to cater to patients with mobility or sensory issues or other needs. The building has plentiful disabled parking spaces at the front entrance and is fully wheelchair accessible. Moreover, we have a patient lift to use between floors if required. We also provide a hearing aid induction loop at reception and have staff capable of supporting patients with visual or hearing impairments. If English is not your first language, we can arrange for an interpreter to assist you during your appointment.
Named GP
In accordance with NHS England's requirements, all patients are allocated a "named GP". However, this does not affect how your care is delivered, and you can continue to see whichever doctor you prefer. If you wish to amend your "named GP", kindly request our Reception team.
Meet the Team
Our team of dedicated doctors, nurses, and reception & administration staff are always on hand to provide you with the best possible care.
Booking an Appointment
Appointments can be booked by telephone, up to 4 weeks in advance. For some appointments, we can send you a link by SMS to book online. If you wish to see a specific doctor or nurse, or require a specific time and/or date, please let us know, and we will do our best to accommodate your request.
If you need an appointment at short notice, kindly phone us before 10.30 am. Our Reception team will then take some details and ask a few questions about your condition. If you are unsure whether you need to be seen, our experienced clinicians can provide advice over the telephone.
Under the new NHS Pharmacy First scheme, you can visit a pharmacist to receive advice and treatment for some simple illnesses, instead of going to see your doctor.
Access to Your GP Medical Records
You can now access your GP electronic medical record online and via the NHS App.
"Helping You Through Those Sticky Times"
Treacle is an easy-to-use directory of all local and national "social prescribing services" that can help with many of today's problems, including health issues, money concerns, and social contact. It has been fully funded by the local NHS, so it's free for all Bingley Medical Practice members to use.
Cough, Cold, or Coronavirus?
The symptoms are now often indistinguishable. For advice on what to do, consult the Symptoms of coronavirus (COVID-19) - NHS (www.nhs.uk) webpage.
If you are suffering from a cough, cold, or sore throat, please wear a facemask during your visit to us (if you have forgotten to bring one, please ask for one at our Reception desk). Remember that other patients may be more vulnerable to infection (including Covid19), and wearing a mask will help to protect them. And NHS staff who develop Covid19 are not allowed to see patients for up to 2 weeks, so it is in
Patient Feedback on Bingley Medical Practice
Positive Feedback
- Efficient and Reassuring Experience: Many patients praised the practice for their efficient service, reassuring manner, and professional staff. Several reviewers appreciated the quick response to their needs, including blood test results and follow-up appointments.
- Good Communication and Listening Skills: Dr. Salter and other staff members were commended for their excellent communication and listening skills, making patients feel heard and understood.
- Positive Experiences with Evening Clinic: Some patients had positive experiences with the new evening clinic, finding it convenient and receiving great help and advice from the practice pharmacist.
Negative Feedback
- Difficulty in Getting Appointments: A few patients expressed frustration with the difficulty in securing appointments, which sometimes led to long waits.
- Medication Issues and Online System Limitations: A patient highlighted issues with ordering certain medications through the online system, leading to stress and inconvenience.
- Concerns with New Evening Clinic: A patient expressed concerns about the new evening clinic, suggesting that it may be disproportionately allocated to specific ethnic or gender groups.
- Poor Reception Staff: Several reviewers criticized the reception staff for being rude, abrupt, and unhelpful, leading to negative experiences.
- Technical Issues and Poor Communication: A few patients experienced technical issues with the phone system, leading to long hold times and abrupt disconnections.
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