Business Details
14 Years
experience
Emergency
services
Your Trusted Partner for Proactive IT Solutions in Ely
Ely I T, based in Ely, Cambridgeshire, has been delivering proactive IT support and management solutions since 2012. With over two decades of commercial IT experience, our founder Toby Woodbine specialises in inhouse and outsourced IT infrastructure for businesses across East Anglia. Our approach focuses on best-practice configurations, continuous system monitoring, and zero-downtime strategies to ensure optimal performance. We provide 24/7 technical support without additional charges, working seamlessly with third-party systems and prioritising client needs. Our expertise spans network installations, Office365 migrations, and security implementations for organisations with up to 200 users.By maintaining transparent pricing and cost-price procurement, we deliver tailored IT solutions that align with evolving business requirements. Our cloud-based monitoring system proactively identifies vulnerabilities, while our hands-on methodology ensures rapid resolution of technical issues. Trusted by sectors ranging from legal services to transport, we combine technical excellence with ethical practices to build long-term client partnerships.
Services
IT Support
System Monitoring
Network Security
Office365 Migration
Consultancy
Emergency Repairs
Details
- Year established: 2012
Highlights and features
- 20+ years of commercial IT experience across national organisations
- Truly proactive system monitoring prevents technical issues before they occur
- No additional charges for out-of-hours emergency support
- Best-practice configurations ensure optimal system performance
- Continuous improvement approach to IT security and reliability
What people say
Proactive monitoring
24/7 availability
Technical expertise
Reliable solutions
Services
IT Support
Comprehensive IT support covering system maintenance, troubleshooting, and emergency repairs. Our team provides immediate technical assistance through direct communication with qualified engineers. Services include hardware/software configuration, user support, and critical system restoration during out-of-hours operations.
System Monitoring
Continuous cloud-based monitoring of IT infrastructure to identify vulnerabilities and performance issues. Our automated system tracks software updates, security patches, and system logs to prevent downtime. This service includes automatic ticket generation for identified issues and scheduled system health checks to ensure optimal performance.
Office365 Migration
Specialised implementation and configuration of Office365 solutions for seamless business operations. We handle email migrations, shared calendar setups, and cross-device synchronisation. Our service ensures secure cloud access to documents and collaboration tools while maintaining data integrity during the transition process.
Network Security
Comprehensive network security solutions including firewall configuration, VPN implementation, and threat prevention. Our approach combines best-practice configurations with continuous vulnerability assessments to protect against evolving cyber threats while maintaining system performance and user accessibility.
IT Consultancy
Expert guidance on IT infrastructure optimisation and strategic technology investments. Services include system audits, cost-effective procurement advice, and implementation planning for new technologies. We provide unbiased recommendations focused on improving operational efficiency and long-term system reliability.
People
Toby Woodbine
Founder & Lead IT Consultant
With over 20 years' experience managing IT infrastructure for national organisations, Toby specialises in proactive system management and security implementations. He has successfully delivered IT solutions for companies with turnovers exceeding 80m, focusing on reliability and operational efficiency.
Questions
What IT services do you specialise in?
We specialise in proactive IT support, system monitoring, network security, Office365 migrations, and technical consultancy for businesses in East Anglia.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency support with no additional charges for urgent technical issues outside regular business hours.
How does your system monitoring work?
Our cloud-based monitoring system continuously tracks your IT infrastructure, automatically identifying vulnerabilities and performance issues before they affect operations.
What areas do you cover?
We primarily serve businesses across East Anglia, providing both remote and on-site IT support services.
How are your services priced?
We offer flexible pricing with monthly billing for proactive monitoring or pay-as-you-go options for specific support requirements.
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