Business Details
18 Years
experience
Luxury Fine Jewelry & Bespoke Designs
Jian London was established in 2008, bringing a fresh perspective to fine jewelry design and retail. Our brand combines technical excellence with creative artistry, having been recognised with the Editor's Choice innovation award for Technical Excellence at International Jewellery London in 2011. We design, manufacture, and retail our own collections, offering each piece in Silver, Gold, and Diamond pricing options to make luxury accessible. Our commitment to quality is underscored by our membership in the National Association of Jewellers, which upholds the highest standards of professionalism and ethical practice. With a global reach through our exclusive online platform, we deliver exceptional value by positioning most items at approximately 50% of traditional retail prices.Our customer-centric approach includes a one-year guarantee, 30-day returns policy, and comprehensive after-sales services including repairs and restringing. We source gemstones from around the world, carefully selecting only those that meet our stringent quality criteria. Our bespoke service allows clients to personalise existing designs or create entirely new pieces, supported by expert guidance from our design team. Through continuous innovation and dedication to craftsmanship, we strive to make fine jewelry more accessible while maintaining uncompromising quality standards.
Services
Wedding Rings
Engagement Rings
Bridal Jewelry
Bespoke Design
Jewelry Repairs
Pearl Restringing
Gemstone Replacement
Engraving Service
Ring Sizing
Jewelry Cleaning
Details
- Year established: 2008
Highlights and features
- Award-winning technical excellence since 2011
- Luxury jewelry at 50% of traditional prices
- Global gemstone sourcing with strict quality control
- Ethical business practices through NAJ membership
- Comprehensive 1-year guarantee and 30-day returns
Associations and certifications
- National Association of Jewellers
What people say
Stunning designs
Excellent craftsmanship
Superb customer service
Unique pieces
Perfect fit
Services
Bespoke Jewelry Design
Our expert designers create unique, personalised jewelry pieces tailored to individual preferences. Clients can modify existing designs or commission completely new creations, with guidance from our experienced team. Each bespoke piece combines technical precision with artistic flair, using premium materials and traditional craftsmanship techniques.
Jewelry Repairs
Professional repair services for all types of jewelry, including resizing, clasp replacement, and stone setting. Our skilled technicians use specialist equipment to restore damaged pieces to their original condition. We handle both simple adjustments and complex restorations with meticulous attention to detail.
Gemstone Sourcing
Curated selection of high-quality gemstones from ethical sources worldwide. We offer a wide range of precious and semi-precious stones, carefully evaluated for clarity, cut, and colour. Our expertise ensures optimal stone selection for both aesthetic appeal and durability in jewelry applications.
Pearl Services
Specialist pearl restringing, knotting, and cleaning services to maintain the beauty of pearl jewelry. Our technicians use traditional techniques to ensure secure mounting and proper spacing. We offer various stringing options including silk and stretchy materials for different jewelry types.
Metal Finishing
Professional polishing, buffing, and rhodium plating services for precious metals. We restore shine to worn pieces and enhance durability through protective coatings. Our technicians handle gold, silver, and platinum items, using methods appropriate to each metal's specific properties.
People
Stuart
Wedding Ring Specialist
Expert in creating custom wedding ring designs, combining traditional techniques with modern aesthetics. With over 15 years' experience in bridal jewelry, Stuart guides clients through the design process to create perfect matching sets.
Andrew
Brooch Designer
Specialist in intricate brooch design and creation, with expertise in working with coloured gemstones and precious metals. Andrew's portfolio includes numerous commissioned pieces that showcase both technical skill and artistic vision.
Ilia
Lead Jewelry Designer
Innovative designer responsible for several signature collections, including the Stardust range. Ilia's expertise in integrating unconventional materials with traditional jewelry elements has resulted in multiple award-winning designs.
Questions
Does Jian London offer custom jewelry design services?
Yes, we provide bespoke jewelry services where you can customise existing designs or create new pieces with guidance from our expert design team.
What quality standards does Jian London follow?
We maintain strict quality control through our membership in the National Association of Jewellers and our award-winning technical excellence in jewelry manufacturing.
Can I return jewelry if it doesn't fit?
We offer a 30-day returns policy for most items, with free exchanges available within this period if the security tag remains intact.
Do you provide jewelry maintenance services?
Yes, we offer comprehensive after-sales services including cleaning, polishing, re-plating, pearl restringing, and repairs for all types of jewelry.
How are gemstones selected for your collections?
We source gemstones globally, applying rigorous quality criteria to ensure optimal clarity, colour, and durability for our jewelry creations.
What payment methods do you accept?
We accept payments through Amazon, PayPal, and major credit/debit cards, with no storage of payment information on our website.
