Your Waste, Our Business. Done with Care.
Born in the heart of the Gem State, USA, Jian London crossed the Atlantic in 2008 to bring its unique vision to the UK. Today, we design, manufacture, and retail stunning jewelry collections, making fine jewelry accessible to everyone without compromising quality or style.
Our Vision
Our designs celebrate individuality and empower you to create your own unique look and style. We source gemstones from across the globe, meticulously selecting each one based on our strict quality standards. These gemstones are then combined in innovative ways to create pieces that are both breathtaking and wearable.
Our Commitment
Customer satisfaction is at the heart of everything we do. We offer:
- A one-year guarantee on all products
- A 30-day returns policy for your peace of mind
- Exceptional customer service that goes above and beyond
- Competitive pricing that makes fine jewelry accessible to all
Quality and Craftmanship
Each Jian London piece is crafted with meticulous attention to detail and features:
- Premium, ethically sourced gemstones
- Quality materials including silver, gold, and diamonds
- Skilled craftsmanship ensuring precision and durability
Join the Jian London Journey
Sign up for our mailing list to receive exclusive offers, news about new collections, and special promotions. You'll also get a 10% discount on your first order.
Our Values
- Innovation and creativity
- Attention to detail and craftsmanship
- Customer-centricity and outstanding service
- Ethical sourcing and sustainability
- Affordable luxury for everyone
Jian London: A Mixed Bag of Reviews
The reviews for Jian London are a mix of positive and negative experiences. Some customers have had excellent interactions with the company, while others have been left frustrated and disappointed.
Quality and Design
Several reviewers have mentioned that the jewelry they received was of high quality and beautifully designed. For example, Mitchell Crossland-Scott praised the Sapphire ring he ordered for his wife, and Val Gabbidon was thrilled with the square cut tennis bracelet she purchased for her daughter. On the other hand, Awais Mirza was disappointed with the quality of the bracelet he ordered, reporting that the pearls started falling out within a month.
Customer Service
As with any company, the quality of customer service can make or break a customer's experience. On the positive side, Craig Chalmers praised the helpful and understanding customer service he received when he had to return a ring, and George Ba appreciated the customer service team's willingness to accommodate his requests for delivery adjustments. On the other hand, several reviewers have complained about poor customer service, including Hamza Kayani, Awais Mirza, Eve Jones, and Ryland Duffield.
Shipping and Delivery
There are also mixed feelings about shipping and delivery. Julie Lucio reported receiving her tennis bracelet quickly and beautifully packaged, while Ryland Duffield was left waiting for hours without receiving his order.
Conclusion
In conclusion, the reviews for Jian London are a mixed bag. While some customers have had excellent experiences with the company, others have been left disappointed with the quality of the jewelry, customer service, or shipping and delivery.
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