Where every piece tells a story
At Sheila Fleet Jewellery, we're more than just a jewellery brand - we're a family. Our story began in the picturesque Orkney Islands, where our founder, Sheila Fleet, drew inspiration from the rugged coastline and rolling hills to create unique, handmade pieces that capture the essence of the Scottish landscape. With a passion for craftsmanship and a dedication to quality, we've grown into a beloved destination for jewellery lovers around the world.
Our Story
Sheila Fleet's journey began in the 1990s, when she first started selling her designs at local craft fairs. As her reputation grew, so did her business, and soon she was exhibiting at trade shows across the UK. In 2004, Sheila opened her first retail store in Kirkwall, Orkney, and the rest, as they say, is history. Today, we have five beautiful boutiques across Scotland, as well as an online store that ships worldwide.
Our Jewellery
At Sheila Fleet Jewellery, we're committed to creating pieces that tell a story. From the intricate details to the carefully selected materials, every aspect of our jewellery is designed to evoke a sense of place and connection. Whether you're looking for a special gift, a treat for yourself, or simply a token of love, our collections have something for everyone. From classic silver and gold to vibrant enamels and precious gemstones, our jewellery is crafted to stand the test of time.
Our People
Behind every beautiful piece of jewellery is a talented team of designers, makers, and customer service experts who are dedicated to delivering exceptional quality and unparalleled customer service. Our workshop in Orkney is where the magic happens, where skilled craftsmen and women bring Sheila's designs to life. Meet our team and learn more about the people behind the brand.
Our Values
At Sheila Fleet Jewellery, we're guided by a set of core values that define who we are and what we stand for. We believe in:
- Quality: We're committed to crafting jewellery that meets the highest standards of quality and craftsmanship.
- Authenticity: Our designs are inspired by the natural beauty of Orkney and the surrounding landscapes.
- Community: We're proud to support local charities and initiatives that make a positive impact on our community.
- Innovation: We continuously seek out new ways to push the boundaries of jewellery design and craftsmanship.
Get in Touch
Whether you have a question about our jewellery, would like to visit one of our boutiques, or simply want to say hello, we'd love to hear from you. Contact us today to start a conversation.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the staff at Sheila Fleet. The staff are described as "considerate and patient" and "amazing friendly people" who go out of their way to help customers. They are praised for their attentiveness, helpfulness, and friendliness, making customers feel at ease.
Quality of Products
The reviews also mention the high quality of the jewellery, with customers loving the unique and beautiful items on offer. The range of jewellery is described as "excellent" and "pretty", with customers appreciating that the items are locally made.
Efficient Delivery and Exchange
Customers have praised the efficient delivery and exchange processes, with one customer mentioning that their ring arrived exactly on the day promised, and another customer thanking the team for organising an exchange for the correct size ring.
Personal Touch
The reviews also highlight the personal touch provided by the staff, with one customer thanking the staff for going above and beyond to get an order ready for a special occasion. The staff are praised for their willingness to help and their ability to provide a personalized service.
