Business Details
12 Years
experience
Emergency
services
Award-Winning Pet Care Services in Scarborough
Pet Assist Animal Care is a multi-award-winning family-run business established in 2014, dedicated to providing compassionate and tailored pet care services across Scarborough and the surrounding district. With over a decade of combined experience in animal welfare, our team offers home visits, dog walking, and boarding for small animals and birds, prioritising pets' well-being in familiar environments. We are fully insured, DBS-checked professionals committed to individualised care, emergency support, and maintaining industry-leading standards through our Yorkshire Prestige Award-winning service.Our expertise extends to handling special requirements, including medication administration and behavioural support, while our secure premises meet Rabbit Welfare Association standards for boarding. As active supporters of North Yorkshire Parrot Rescue, we combine professional excellence with genuine animal advocacy to deliver trustworthy, stress-free solutions for pet owners.
Services
Home Visits
Dog Walking
Pet Boarding
Pet Taxi
Cat Care
Puppy Care
Bird Boarding
Small Animal Boarding
Emergency Care
Key Holding
Details
- Year established: 2014
Highlights and features
- Established family business with 10+ years of pet care expertise
- We personally manage all care without third-party handlers
- Fully insured for comprehensive pet care coverage
- DBS Police Checked for enhanced client trustworthiness
- Emergency care available for urgent pet support needs
Associations and certifications
- DBS Checked
- Yorkshire Prestige Awards
What people say
Fantastic service
Very genuine
Brilliant service
Highly recommend
Very professional
Services
Home Visits
Our home visit service provides tailored pet care in familiar environments. We offer feeding, grooming, medication administration, and companionship for cats, dogs, and exotic pets. Visits range from 15-minute check-ins to extended care sessions, ensuring pets maintain their routines while owners travel or work.
Pet Boarding
Secure boarding facilities for small animals and birds, featuring weather-protected hutches meeting Rabbit Welfare Association standards. Outdoor enclosures provide socialisation opportunities while maintaining fox-proof security. Indoor options available for rodents, reptiles, and birds, with temperature-controlled environments and regular handler interaction throughout their stay.
Dog Walking
Tailored dog walking services in Scarborough, offering 30-minute to hour-long sessions. Dogs from the same household walk together, with individual attention for solo pets. Our routes prioritise safe, stimulating environments while maintaining strict hygiene and behavioural monitoring to ensure positive socialisation experiences.
Emergency Care
Critical pet care assistance during hospitalisation or emergencies. Our service includes key holding, immediate pet access, and essential care provision. Available for medication management, feeding, and temporary housing, ensuring continuity of care when owners face unexpected circumstances affecting pet welfare.
Bird Care
Specialist bird care covering home visits, boarding, and medical support. Our facilities accommodate parrots, poultry, and exotic birds with custom enclosures. Services include cage cleaning, dietary management, and socialisation, with experienced handlers providing attentive care for nervous or rescue birds requiring quiet environments.
People
Jane
Owner & Lead Care Provider
With a lifelong passion for animal welfare and formal counselling training, Jane established Pet Assist Animal Care in 2014. She oversees daily operations, specialises in exotic pet care, and provides emotional support for pet bereavement cases.
Shaun
Co-Owner & Facilities Manager
A former racehorse groom with extensive animal handling experience, Shaun manages boarding facilities and ensures all enclosures meet welfare standards. He coordinates emergency care logistics and provides specialist care for large animals.
Questions
What pet species do you care for?
We handle cats, dogs, rabbits, guinea pigs, hamsters, birds, reptiles, poultry, and even donkeys. Our Scarborough facility accommodates most small mammals and birds with customised care plans.
Can you care for pets requiring medication?
Yes, our trained staff administer medications during home visits or boarding stays. We maintain detailed records and communicate regularly with owners about their pet's health status.
Are your services available during holidays?
We operate year-round with flexible booking options. Emergency care is available for urgent situations, and our Scarborough premises remain open for boarding throughout holiday periods.
How do you ensure pet safety during boarding?
Our secure premises feature fox-proof fencing, monitored enclosures, and separate zones for different species. All boarding animals receive daily health checks and individualised attention from our experienced team.
Do you offer discounts for multiple pets?
Yes, we provide package deals for multiple pets from the same household. Discounts apply to both home visit packages and extended boarding stays, with tailored pricing during initial consultations.
What qualifications do your staff hold?
Our team maintains DBS checks, animal first aid certifications, and specialist training in exotic pet care. Jane's counselling background enhances our approach to pet bereavement and stress management.
