Selling Your Home, Simplified
A Century of Expertise Guiding You Home
For over a century, Tiffens has been a trusted companion for thousands of people in Cumbria, supporting them through the life-changing journey of moving home. With offices in Carlisle and West Cumbria, our experienced team of professionals holds deep-seated local knowledge and unparalleled expertise in the property market.
Your Complete Property Sales Solution
We offer a comprehensive array of services to streamline and simplify the entire home selling process, under one roof. Our services include:
1. Estate Agency Expertise
- Personalized marketing strategies to reach the widest possible audience
- Comprehensive market analysis and valuation
- Professional photography and detailed property descriptions
- Strategic negotiation and negotiation skills
- Seamlessly navigating legal and administrative processes
2. Mortgage Advice & Guidance
- Tailored mortgage assessments and comparison services
- Assistance with securing competitive mortgage offers
- Expert guidance through the entire mortgage application process
- Personalized financial planning and budgeting consultations
3. Reliable Conveyancing Services
- Experienced and qualified conveyancing professionals
- Efficient handling of legal documentation and paperwork
- Careful management of exchange and completion processes
- Transparent and clear communication throughout the entire process
Our Mission: Exceeding Expectations
At Tiffens, we prioritize exceptional customer service and results. Our dedicated team is passionate about understanding your needs and aspirations, guiding you through each step of your journey with empathy, expertise, and transparency.
What Sets Us Apart
- Local Expertise: Deep understanding of the Cumbria property market
- Comprehensive Solutions: One-stop-shop for all your property needs
- Exceptional Communication: Clear and consistent updates throughout the process
- Results-Driven: Focused on maximizing the value of your property
- Client-Centric Approach: Personalized attention and tailored solutions
Start Your Moving Journey with Tiffens
Whether you are selling your beloved home or seeking a new property, Tiffens is your reliable partner. Contact us today and let us guide you towards a smooth, successful, and fulfilling moving experience.
Lack of Professionalism and Poor Customer Service
The reviews for Tiffens Estate Agents are a mixed bag, with some customers expressing satisfaction with the service they received, while others have had negative experiences. One customer, Catherine McArthur, gave the agency a 1-star review, stating that they were unprofessional and prioritized commission over helping ordinary people buy homes. She claimed that they accepted a counter-offer without communicating with her and also cancelled viewings that had been booked.
Positive Experiences
On the other hand, several customers have had positive experiences with Tiffens. Joanie Wilkinson gave the agency a 5-star review, praising the professionalism and efficiency of Neil, the agent who sold her mother's house. Neil took photos of the house and marketed it well, resulting in a quick sale. Another customer, Dougie Johnston, also gave a 5-star review, commending the agency's excellent customer service and quick response to requests for viewings and valuations.
Negatives
Susan Allen and Mariusz Gebura gave the agency 1-star reviews, criticizing the lack of printed information available in the office and the rudeness of one of the employees, respectively. Mariusz Gebura, in particular, was not impressed with the employee's attitude and found her to be uninterested and abrupt.
Systematic Issues
Duncan Bowden gave a 5-star review, stating that the agency's professionalism and efficient process made selling his home a pleasure. However, Alan Hodgson gave a 1-star review, complaining about the agency's failure to respond to his inquiry about the price of a property. He waited five days for a response and had to contact the seller directly to get an answer.
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