Expertise You Can Trust, Results You Can Count On
Smarter Cleaning (GB) Ltd, based in Newbury, Berkshire, is one of the leading contract cleaners in the Thames Valley. Established in 2007, the company initially focused on residential cleaning before expanding into the commercial and office cleaning sector in 2008. With a strong commitment to quality and customer service, the company has built a reputation for reliability and professionalism in the Newbury, Reading, Swindon, Basingstoke, Andover, Hungerford, Marlborough, and East London areas.
Our Services
At Smarter Cleaning, we offer a comprehensive range of cleaning services to businesses, organisations, and homes in the Thames Valley area. Our services include:
- Contract cleaning for businesses and organisations
- Domestic cleaning for homes
- Carpet cleaning for both residential and commercial properties
We pride ourselves on delivering a highly efficient, first-class, personal cleaning service that is tailored to suit our clients' individual requirements. Our clients choose us because we are honest, reliable, and trustworthy, and we maintain a personal and friendly relationship with them. We are happy to meet with you to discuss your cleaning requirements and to provide a free, no-obligation quotation.
Quality of Our Work
Quality of work is our top priority at Smarter Cleaning. We believe that solid client relationships are key to delivering the quality of service our clients expect. We strive to understand our clients' businesses, enabling us to deliver a personalised cleaning service that meets their needs. Many of our clients come to us through referrals, which we believe is a testament to the quality of our work and the importance we place on building productive working relationships.
Our clients come from a diverse range of sectors, including:
- Builders merchants
- Estate agents
- Doctors' surgeries
- Schools
- Dairies
- Large offices
- Courier companies
- Electrical product retailers
- Commercial offices
- PLCs
- Decorating product retailers
Why Choose Smarter Cleaning?
At Smarter Cleaning, we believe that our staff are the key to our success. We pay our cleaning staff above the average for the area, which means we have a happy, reliable team that we retain. We pioneered a quarterly bonus scheme for our cleaning staff, which not only encourages them to do their best but also serves as a way of saying thank you for their loyalty and hard work.
We have one of the highest staff retention rates in the business, with an 89% staff retention rate. This means that we can offer loyal, well-trained staff, ensuring continuity and the highest level of service for our clients. Most of our competitors can barely achieve a 60% staff retention rate!
Overall Satisfaction
The majority of customers have been extremely satisfied with the services provided by the company. The reviewers praise the excellent service, professiolnal cleaners, and reasonable prices.
Cleanliness and Efficiency
The cleaners are described as methodical and fast, ensuring a thorough and efficient deep clean, standard clean, or special clean for parties or offices. The customers appreciate the attention to detail and the cleanliness of the finished job.
Communication and Manners
The reviewers highlight the positive attitude and nice manners of the professional cleaners, who always answer their calls and are honest about the services provided. The customers appreciate the personal touch and the transparent pricing.
No Complains or Issues
There are no negative comments or complaints about the services provided. The customers are extremely happy with the results and would recommend the company to others.
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