Experience Excellence in Motorcycle Retailing
Colchester Kawasaki, a proud member of the Global Moto group, stands tall as one of the UK's leading Kawasaki dealerships. Located in Colchester, we are recognized as one of only 10 Elite Kawasaki dealers in the nation, a testament to our unparalleled expertise in motorcycle retailing. Our accolades, including MCN's "Dealer Of The Year" and Kawasaki UK's "Dealer Of The Year, " speak volumes about our unwavering commitment to customer satisfaction, skilled staff, and exceptional experiences.
A Diverse Inventory for Every Rider
Our showroom boasts an extensive inventory of over 600 new Kawasaki road motorcycles alongside a vast selection of pre-owned bikes. Additionally, we represent renowned brands like BSA, Royal Enfield, Moto Guzzi, Aprilia, Piaggio, Vespa, CFMOTO, Benelli, Keeway, and Sym, offering a diverse selection to cater to all tastes and budgets.
Expert Staff with Passion and Expertise
Our team of experienced staff comprises passionate motorcyclists, each armed with deep knowledge and practical advice to guide you through your motorcycle journey. Whether you are a seasoned rider or a novice, our staff will provide personalized attention and tailored recommendations to ensure you find the perfect bike and receive the best possible service.
Beyond Sales: A Comprehensive Ecosystem
Colchester Kawasaki is more than just a sales outlet. We are a complete motorcycle ecosystem offering:
- Extensive servicing and repair services: From routine maintenance to comprehensive repairs, our fully equipped workshop and experienced mechanics are ready to cater to all your needs.
- Performance tuning and modifications: Our state-of-the-art facilities and partnerships with MSS Performance allow us to enhance your motorcycle's performance to the next level.
- Competitive finance and insurance options: We partner with reliable lenders to offer competitive financing packages and insurance plans tailored to your needs.
- Regular events and workshops: Join us for thrilling test drives, insightful seminars, and engaging workshops led by industry experts.
Join the Colchester Kawasaki Community
As a valued customer, you become a part of our close-knit community. We encourage you to connect with us through our social media pages, website forums, and regular events to share your passion for motorcycles and stay updated on all our latest offerings and initiatives.
Sales and Service Experience
Some reviewers had a positive experience with Colchester Kawasaki, citing friendly and knowledgeable staff, particularly Andy. One reviewer mentioned that the bike was picked up and they were "couldn't be any happier". However, this positive experience was not replicated across all reviews.
Faults and Complains
Several reviewers experienced issues with the service department, including difficulty in getting in touch with representatives, being quoted excessive prices for services, and poor communication. One reviewer had a faulty bike with a petrol leaking problem, which was not addressed properly by the dealership. The reviewer had to go through multiple tank replacements, stress, and financial losses before finally receiving a second-hand bike.
Value for Money
The value for money was a major concern for some reviewers. One reviewer was quoted an excessive price for a service, while another reviewer was offered a second-hand bike as a replacement for a faulty new bike.
Conclusion
Colchester Kawasaki received negative reviews for its service department and handling of faulty products. While some reviewers had positive experiences with sales, the widespread complaints and lack of resolution to issues indicate a larger problem.
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