Orwell Motorcycles LTD stands as a renowned Kawasaki, KTM and Suzuki dealership and motorbike shop serving Ipswich, Suffolk, East Anglia and the surrounding Essex area. We are passionate about motorcycles and committed to providing exceptional customer service to our valued clients.
New Motorcycle Sales
Choose from the latest models of renowned manufacturers like Kawasaki, KTM, and Suzuki. We offer competitive finance plans and part exchange options to make your dream ride accessible.
Used Motorcycle Sales
Discover a wide selection of quality pre-owned bikes to suit your needs and budget. Our experienced team meticulously inspects each motorcycle before offering it for sale.
Motorcycle Sales and Accessories
Visit our online motorbike clothing shop to find the latest gear from renowned brands. We also have a comprehensive range of motorcycle parts and accessories, including luggage, sat-navs, cameras, security locks and more.
Motorcycle Servicing and Repairs
Our experienced mechanics provide comprehensive motorbike servicing and repairs, ensuring your bike is running smoothly and safely. We also offer MOT booking services.
Workshop and Training
Our state-of-the-art workshop is equipped with the latest diagnostic tools and technology to handle all your motorbike needs. Our expert technicians can provide repairs, diagnoses, and customization services.
Meet the Team
Our team of friendly and knowledgeable staff is passionate about motorcycles and committed to providing exceptional customer service. We are always happy to provide advice and guidance to our clients.
Why Choose Orwell Motorcycles?
- Wide selection of new and used motorcycles
- Competitive finance options and part exchange programs
- Comprehensive range of motorcycle clothing and accessories
- Experienced servicing and repair team
- Exceptional customer service and personalized attention
Customer Service and Sales
All of the reviews for Orwell Motorcycles are overwhelmingly positive, with every reviewer awarding the dealership a perfect 5-star rating. The customer service and sales staff have received praise for their helpfulness, knowledge, and willingness to go above and beyond to assist customers. Many reviewers have mentioned specific staff members, such as Daniel, Dale, Stefan, and Liam, who have all been commended for their excellent service.
Showroom and Products
The showroom has been described as "like a sweet shop" with an "unbeatable selection" of new and used bikes, as well as a vast range of helmets, gear, and maintenance items. Customers have praised the showroom's layout, with one reviewer noting that it is "extremely helpful" in finding what they need.
After-Sales Service
Several reviewers have mentioned the excellent after-sales service provided by Orwell Motorcycles, with some going above and beyond to assist with issues outside of standard working hours.
Parts and Accessories
The parts and accessories department has received praise for its helpful staff and wide range of products.
Summary of Issues
One reviewer has mentioned having trouble trying to get assistance from the sales team, but overall, the issues are minor and do not detract from the overwhelmingly positive reviews.
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