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MG Plumbing, a family-run business established in 2002, offers an extensive range of plumbing and heating services to homes and businesses in Bristol and the surrounding areas. With over 20 years of experience, our team of qualified and Gas Safe engineers are dedicated to providing high-quality workmanship and excellent customer service.

Who We Are and What We Do

Our founder, Mark Shortman, has over 30 years of industry experience and has instilled a culture of professionalism and customer focus within the company. We take pride in:

  • Delivering exceptional customer service through clear communication, responsiveness, and a commitment to understanding your needs.
  • Providing a comprehensive range of services, from routine maintenance to complex installations and repairs.
  • Maintaining a team of highly skilled and experienced engineers certified to work on all major gas appliances and heating systems.

Our Services

Heating & Plumbing Services

  • Boiler installations, servicing, and repairs
  • Underfloor heating installation and design
  • Central heating system design and installation
  • Landlord safety checks
  • Comprehensive bathroom design and installation
  • Reactive repairs and maintenance services

Renewable Energy Solutions

  • Consultation and installation of solar thermal systems
  • Heat pump installations (air source, ground source, and exhaust air)
  • Mechanical ventilation and heat recovery systems

Bespoke Solutions for Every Project

Whether you need a simple boiler repair or a complete bathroom renovation, our team can tailor our services to your exact needs. We offer:

  • Bespoke heating system design to maximize efficiency and comfort
  • Tailored bathroom design to meet your individual style and requirements
  • Custom-designed underfloor heating systems for comfortable warmth throughout your home
  • Complete project management for new builds or large renovations

Think about Investing in Renewable Energy

With the increasing importance of sustainable living, we encourage you to explore the benefits of investing in renewable energy solutions such as heat pumps, solar thermal systems, and more. Our experienced team can guide you through the process and find the perfect solution for your needs.

Reviews
Positive: Many customers have praised MG Plumbing's professionalism, punctuality, and customer service.
Negative: One reviewer had a poor experience with the company due to a lack of professionalism and attitude problem with a staff member.

MG Plumbing has received a mix of positive and negative reviews from customers. On the positive side, many reviewers have praised the company's professionalism, punctuality, and customer service. They have mentioned that the company's staff, including Dan Cene and the lady who answered the phone, were knowledgeable, efficient, and thorough in their work. The company's ability to turn up on time and solve problems quickly has also been highlighted as a major strength.

On the negative side, one reviewer, Sabrina Mimid, had a poor experience with the company. She found the company's professionalism, punctuality, and responsiveness to be lacking, and criticized Dan Cene's attitude and defensiveness. She also mentioned that the company was unable to provide a timeline for her repair and that she was left without a solution.

Problems and Concerns

Some reviewers have mentioned that MG Plumbing's staff have an attitude problem, with one reviewer specifically mentioning Dan Cene's defensiveness when asked for reassurance. Another reviewer has mentioned that the company is unable to provide a timeline for repairs, which can be frustrating for customers.

Efficiency and Effectiveness

Many reviewers have praised MG Plumbing's efficiency and effectiveness. They have mentioned that the company's staff were able to quickly identify and solve problems, and that the company's repairmen were able to fix issues quickly. The company's ability to turn up on time and solve problems quickly has also been highlighted as a major strength.

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