Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Stafford
Simplex Solutions has been delivering specialist IT, internet, and procurement services to UK businesses since 1999. Our technical management team, with decades of combined industry experience, provides bespoke support packages tailored to individual client requirements. We offer enterprise-grade solutions across cloud and on-premise technologies, including connectivity infrastructure, cybersecurity, disaster recovery, and 3CX IP telephony systems. Our in-house expertise spans structured cabling, wireless networking, and hybrid cloud environments. By maintaining direct control over all services and avoiding outsourcing, we ensure rapid response times and deep technical accountability.Our strategic partnerships with leading technology vendors enable access to cutting-edge solutions while maintaining cost-effective operations. With offices in Stafford, we serve clients nationwide from single-site operations to multi-national corporations, supported by 24/7 monitoring and guaranteed SLAs. Our ISO-certified processes and client testimonials confirm our commitment to reliability and customer satisfaction. Through continuous investment in staff development and technology research, we maintain our position as a trusted IT partner. Our approach combines technical excellence with commercial awareness to deliver solutions that directly enhance business performance.
Services
IT Support
Connectivity Solutions
Cloud Services
Network Infrastructure
Cybersecurity
Disaster Recovery
IP Telephony
Data Backup
Details
- Year established: 1999
Highlights and features
- 24 years operating with proven expertise in UK business IT needs
- Bespoke support packages designed for individual client requirements
- Fully in-house technical team with no outsourced services
- Certified specialists across cloud, network, and cybersecurity technologies
- Tailored hybrid cloud solutions combining cost-effectiveness and control
Associations and certifications
- ISO 9001
- 3CX Partner
What people say
Excellent support
Fast response
Technical expertise
Essential partner
Services
IT Support
Our IT support services provide comprehensive assistance for businesses of all sizes. We offer tailored support packages including 24/7 monitoring, system maintenance, and rapid response times. Our in-house technical team delivers enterprise-grade solutions while maintaining personal service standards.
Connectivity Solutions
We design and implement complete connectivity solutions including structured cabling, WiFi networks, and leased lines. Our services cover FTTP, SoGEA, and hybrid connectivity models to ensure reliable network performance for businesses with varying requirements across multiple locations.
Cloud Services
Our cloud expertise covers Microsoft Azure, AWS, and hybrid implementations. We assess business needs to recommend optimal cloud solutions, balancing cost-efficiency with operational requirements. Services include migration strategy, implementation, and ongoing management of cloud environments.
Cybersecurity
Our cybersecurity solutions protect businesses against evolving threats. We implement ESET endpoint protection with remote administration capabilities. Services include firewall management, email filtering, and comprehensive security strategies tailored to individual business risk profiles.
Disaster Recovery
We provide robust disaster recovery solutions using 3-2-1 backup methodology. Our services include system backups, offsite data storage, and rapid recovery processes. In case of hardware failure, we offer virtual platform restoration to maintain business continuity until permanent solutions are implemented.
People
Andrew Glyn-Mills
Commercial Director
With extensive IT sales experience, Andrew leads business development at Simplex Solutions. He focuses on strategic growth through client acquisition and partnerships, prioritizing customer service excellence since joining in 2004.
Craig Joyner
Technical Director
Craig founded Simplex Solutions in 2000 after senior technical roles in major corporations. He oversees technical strategy and leads our engineering team, delivering enterprise-grade IT solutions tailored to SME requirements across diverse industry sectors.
Questions
What IT services do you offer?
We provide IT support, cloud solutions, network infrastructure, cybersecurity, and disaster recovery services tailored to UK businesses of all sizes.
Are your support packages customisable?
Yes, we create bespoke support contracts to match your specific IT requirements and business objectives.
Do you serve businesses outside Stafford?
We support clients across the UK including Nottinghamshire, Yorkshire, Essex, and Hampshire regions.
Can you help with emergency IT issues?
Yes, our technical team provides rapid response for critical IT failures with guaranteed SLAs.
How do you handle system backups?
We use Veeam technology with 3-2-1 methodology, storing offsite backups in secure facilities for reliable data recovery.
What cloud options are available?
We offer Microsoft Azure, AWS, and hybrid cloud solutions with expert implementation and ongoing management services.
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