Kalamazoo IT is a renowned IT support and services provider, dedicated to delivering exceptional technology solutions to businesses of all sizes. With over 50 years of experience in the IT industry, we have honed our expertise in providing top-notch IT support, managed IT services, cloud services, and continuity solutions to our clients. Our team of certified engineers and IT professionals are committed to delivering exceptional service, ensuring our clients' IT systems are always up and running, 24/7.
Our Services
We offer a comprehensive range of IT services, including:
- IT Support: Our team of experts provides 24/7 IT support, ensuring that your IT systems are always running smoothly and efficiently.
- Managed IT Services: Our managed IT services include managed anti-virus, mail filtering, patch management, and more, to ensure your IT systems are secure and up-to-date.
- Cloud Services & Continuity: Our award-winning cloud services and continuity solutions help you protect your infrastructure and data.
- Professional IT Services: Our range of professional IT services includes hardware maintenance, tech assist, structured cabling, data encryption, and more, to help your business leverage the full potential of its technology systems and investments.
- Cloud Services: Our cloud services include DRaaS, IaaS, online backup, Office 365 migration, hosted telephony, and more, to help you migrate to the cloud and ensure business continuity.
Our Mission
Our mission is to provide exceptional IT services that align with your business goals, delivering exceptional service and support to help you achieve success. We are committed to building long-term relationships with our clients, demonstrating our dedication to your business success.
Why Choose Us
At Kalamazoo IT, we pride ourselves on our exceptional service, expertise, and commitment to our clients. Here are just a few reasons why you should choose us:
- Nationwide Coverage: With a nationwide team of directly employed field engineers, we can provide minimum downtime and fast response times.
- 24/7 IT Helpdesk Support: Our IT helpdesk is available 24/7 to ensure that your IT systems are always supported.
- Expertise: Our team of certified engineers and IT professionals has over 50 years of experience in the IT industry.
- Customer-Centric Approach: We are committed to delivering exceptional service and support, aligning our services with your business goals.
Company Review Summary
Positive Experiences
The majority of reviewers had a positive experience with Kalamazoo IT, praising their prompt and efficient service, knowledgeable staff, and customer-focused approach. Many reviewers appreciated the help they received from specific staff members, such as Phil Jones, and commended the company's ability to resolve issues quickly and provide excellent advice and fixes. Some reviewers even expressed a desire to work with the company again or recommended them to others.
Negative Experiences
On the other hand, a few reviewers had negative experiences with Kalamazoo IT. One reviewer warned others to be cautious when dealing with the company, citing concerns about changing company names and unpaid suppliers. Another reviewer described the company as the "worst IT support company" due to perceived low technical skills, resulting in lost customers.
Mixed Experiences
One reviewer reminisced about their past experience with the company, sharing a humorous anecdote about using DOS platforms in 1987. While not directly praising or criticizing the company, this review added a lighthearted tone to the overall summary.
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