Delivering exceptional patient care, every step of the way
Here at Drainage Facilities Management (DFM), we're proud to be the leading choice for commercial and industrial drainage installations, cesspit cleaning, blocked drains, blocked toilets, septic tanks and other specialist drainage services in Peterborough, Cambridge and the South East. With over 80 years of combined experience, our team of skilled professionals provides efficient and reliable solutions that cater to individual needs.
Our meticulous attention to detail and thorough training in all aspects of our trade ensure that every customer receives high-quality services that meet the highest standards of workmanship. Whether you're a homeowner, local authority or large contract project, we deliver expert services that perfectly meet your unique requirements.
Our Services
We undertake a variety of specialist work, including:
- Drainage Installations
- CCTV Drain Surveys
- Cesspit Cleaning
- Septic Tank Emptying
- Cleaning and Maintenance of Septic Tanks
- Confined Space Entry
- Culvert Cleaning
- Oil Interceptor Cleaning
- Tanker Services
- Gully and Catch Pit Cleaning
- Clearing Blocked Drains
- Clearing Blocked Toilets
- Wastewater Disposal Solutions
We're also proud to offer a 24/7 emergency response, with no call-out fees, for all kinds of requirements. Holding full public and employers' liability insurance, our customers have complete peace of mind in our services.
About DFM
We're ideally located to provide professional drainage installations, maintenance work and other services across the South East. With over 80 years of industry experience, we're the preferred drainage company for many commercial and industrial clients, as well as domestic customers. Equipped with specialist tools and machinery, including cameras for CCTV drain surveys and tankers suitable for industrial work, we deliver reliable solutions you can count on.
Always striving to provide the highest standards of workmanship, every member of our team undergoes periodic training and is fully competent in industry practices. Highlighting our commitment to professionalism, DFM is a proud member of the NADC, Rated People, Trusted Traders, Construction Line Gold, Local Surveyors Direct and FSB. To top it all off, we're also SafeContractor-approved, ensuring all work we carry out maintains the highest levels of health and safety.
Dedicated to Health and Safety
Tanker services, septic tank emptying, blocked toilets and all other services require a specialist approach which emphasises the health and safety of contractors and customers alike. At DFM, we never take risks, carefully assessing each job and continuously monitoring project delivery. We're a drainage company that is fully compliant with health and safety regulations. For example, we adhere to ISO 9001, 14001 and 18001. Furthermore, all staff undertake periodic refresher training, covering things like manual handling, asbestos awareness and environmental awareness.
Excellent Reviews for DFM Drainage
The majority of the reviews for DFM Drainage are overwhelmingly positive, with customers praising the company's excellent service, professionalism, and promptness.
Responding to Enquiries and Urgent Issues
DFM Drainage is praised for quickly responding to initial enquiries and addressing urgent issues, such as decommissioning septic tanks and emptying sewage systems. Customers appreciate the company's transparent communication and reliability.
Professionalism and Work Quality
Reviewers highlight the company's professionalism, ability to carry out work efficiently, and attention to detail. Many mention that the team is knowledgeable, approachable, and courteous, making customers feel at ease.
Value for Money
Several reviewers comment on the reasonable prices charged by DFM Drainage, with no hidden extras. Customers appreciate the company's commitment to providing good value for money.
Exceptional Customer Service
The company stands out for its exceptional customer service, with reviewers expressing gratitude for the team's willingness to listen, explain complex issues, and provide practical solutions.
Negative Experience
Unfortunately, one reviewer had a poor experience with DFM Drainage. The customer felt that the company failed to deliver on its promise of no callout fees and was charged an unexpected fee.
Be the first to review Drainage Facilities Management.
Write a Review
