Business Details
18 Years
experience
Emergency
services
Expert Mental Health Care Services in Hertfordshire
Established in 2008, Nouvita Healthcare has grown to operate 10 specialist mental health sites across Hertfordshire, Bedfordshire, and Cambridgeshire. Our person-centred approach focuses on recovery, independence, and dignity for adults with complex mental health needs, learning disabilities, and challenging behaviours. We provide a seamless care pathway from psychiatric intensive care to supported living, underpinned by 16 years of clinical expertise and CQC-compliant standards. Our multidisciplinary teams deliver 24/7 nursing care, residential support, and NHS Talking Therapies, prioritising individualised treatment plans and family collaboration.With 160 beds and evidence-based interventions, we work closely with NHS commissioners and local authorities to ensure optimal patient outcomes. Our commitment to quality is demonstrated through regular regulatory inspections and a track record of positive service user case studies. We maintain transparent referral processes and early discharge planning to minimise delays, while investing in staff development to maintain high care standards. Our governance framework includes robust safeguarding policies and data protection measures to ensure trust and accountability.
Services
Residential Care
Nursing Care
Talking Therapies
Supported Living
Psychiatric Intensive Care
Acute Mental Health Care
Learning Disability Support
Substance Misuse Treatment
Community Integration
Crisis Intervention
Details
- Year established: 2008
Highlights and features
- Established in 2008 with 10 CQC-registered care locations
- Integrated care pathway across 160 beds
- Specialist teams for mental health, learning disabilities, and substance misuse
- NHS Talking Therapies service for depression and anxiety
- Regular clinical governance and quality assurance processes
What people say
BEST hospital experience
Amazing team
Positive difference
Dedicated staff
Valued care
Services
Residential Care
Our residential care provides 24/7 support for adults with mental health conditions, learning disabilities, and complex needs. Residents receive personalised care plans in therapeutic environments designed to build independence through structured programmes. Each facility offers safe, supportive living while working towards community integration.
Nursing Care
Registered nurses deliver round-the-clock care for individuals requiring medical management of mental health conditions. Specialised support includes medication administration, health monitoring, and rehabilitation for adults with enduring mental health issues and co-occurring physical health needs.
Talking Therapies
NHS-commissioned and private therapy services address depression, anxiety, and trauma-related conditions. Qualified therapists provide evidence-based interventions including Cognitive Behavioural Therapy and EMDR, delivered remotely through secure online platforms across the UK.
Supported Living
This service supports adults transitioning to independent living with tailored assistance. Staff help develop life skills while maintaining appropriate safeguards, focusing on employment opportunities, social integration, and community participation for individuals recovering from mental health crises.
Psychiatric Intensive Care
Specialist PICU units provide intensive therapeutic support for women in acute mental health crisis. Multidisciplinary teams deliver structured treatment programmes under the Mental Health Act, focusing on stabilisation, risk management, and transition to lower dependency care environments.
People
Ambrose Nayley
Registered Manager
Experienced mental health professional with specialist expertise in crisis intervention and service leadership at Baldock Manor Hospital's PICU unit.
Emma Stott
Registered Manager
Clinical leader with extensive experience in acute mental health care delivery and team management across Hertfordshire care facilities.
Tracy Hull
Interim Manager
Senior care professional managing residential services for adults with learning disabilities and complex mental health needs in St Albans.
Amy Oakes
Registered Manager
Specialist in male mental health services with focus on forensic support and substance misuse treatment across Luton and Stevenage locations.
Lynda Clarke
Support Worker
Frontline care professional delivering person-centred support at Greenwood Cottage, with particular expertise in activity coordination and resident engagement.
Questions
What mental health services do you offer?
We provide in-patient, residential, and community-based care including psychiatric intensive care, nursing support, and NHS Talking Therapies for adults with complex mental health needs.
How can I make a patient referral?
Referrals can be made through our dedicated referral page or by contacting our team directly on 01462 499 417 or [email protected]
Do you provide emergency mental health support?
Yes, we offer crisis intervention services. For immediate support, contact our emergency number 01462 499426 or local NHS crisis lines.
Are your services CQC registered?
All our facilities are CQC-registered and undergo regular inspections to maintain the highest standards of care and safety.
Where are your care locations?
We operate 10 specialist care sites across Hertfordshire, Bedfordshire, and Cambridgeshire, including Baldock, Hatfield, St Albans, and Stevenage.
Do you offer remote therapy options?
Yes, our NHS Talking Therapies service provides remote counselling via phone and online platforms for residents across the UK.
