Business Details
Your Trusted IT & Cyber Security Partner in Hemel Hempstead
Lumina Technologies has been safeguarding small businesses across Hertfordshire and surrounding areas for over 25 years. Founded on the principle that cybersecurity should be simple yet robust, we specialise in protecting businesses from cyber threats through advanced phishing-resistant technology. Our approach prioritises small enterprises, recognising their vital role in local economies. With a focus on enterprise-grade security tailored to everyday operations, we ensure that one wrong click doesn't jeopardise your business. Our team combines technical expertise with a personal touch, offering award-winning support that understands both technology and business needs.From strategic IT consultancy to comprehensive security solutions, we provide scalable services that grow with your business. Our commitment extends beyond technology, fostering community engagement and delivering solutions that protect data, reputation, and peace of mind. With offices in Hemel Hempstead and London, we serve clients nationwide while maintaining the personal connection that defines our service ethos.
Services
IT Consultancy
Cyber Security
Cloud Services
IT Support
Security Training
Highlights and features
- 25 years of experience protecting small businesses from cyber threats
- Award-winning helpdesk with 15-minute response times
- Phishing-resistant technology that stops breaches before they happen
- Fully Microsoft-certified engineering team
- Tailored IT strategies for legal, energy, and engineering sectors
What people say
Award-winning helpdesk
Quick response times
Flawless IT support
Highly recommended
Seamless transition
Services
Cyber Security
Our cyber security solutions use phishing-resistant technology to protect businesses from data breaches and cyber attacks. We implement advanced measures like FIDO keys and passkeys that prevent unauthorised access even when employees make mistakes. Our four-tier security framework scales with business growth, offering protection from basic threats to enterprise-level risks. Services include vulnerability assessments, endpoint security, and firewall management that work silently in the background while teams focus on core operations.
IT Consultancy
Expert IT consultancy provides strategic technology guidance tailored to business needs. We help organisations implement digital transformation initiatives, optimise infrastructure, and develop future-proof IT strategies. Services include architecture design, project delivery, and cloud migration planning that aligns with business objectives. Our consultants combine technical expertise with commercial understanding to deliver solutions that enhance productivity and operational efficiency.
Cloud Services
Comprehensive cloud services enable secure, scalable data management and remote access. Our hosted desktop solutions centralise corporate data while allowing flexible device access for distributed teams. We offer cloud hosting, telephony integration, and Microsoft Azure services that eliminate infrastructure costs. These solutions provide 24/7 availability with enterprise-grade security while reducing on-premises hardware requirements.
IT Support
Award-winning IT support delivers rapid resolution for technical issues with 15-minute response times during business hours. Our Microsoft-certified engineers provide proactive maintenance and reactive support for hardware, software, and network systems. The service includes infrastructure management, business continuity planning, and remote assistance that minimises downtime while maintaining system performance and security.
Security Training
Practical security awareness training equips teams to identify and prevent cyber threats. Our engaging programs use real-world scenarios to teach phishing recognition, password security, and data protection best practices. The training combines interactive learning with ongoing reinforcement to create a security-conscious culture where employees become active defenders against cyber attacks.
Questions
What IT security services do you offer?
We provide phishing-resistant security, vulnerability assessments, endpoint protection, firewall management, and security awareness training tailored to business needs.
Do you support remote working setups?
Yes, our cloud services enable secure remote access to corporate data from any device, with 24/7 availability and enterprise-grade protection.
How quickly do you respond to IT issues?
Our helpdesk engineers begin resolving reported issues within 15 minutes during business hours, with regular progress updates.
Which industries do you specialise in?
We have particular expertise in legal, energy, executive search, financial services, precision engineering, and architecture sectors.
Can you help with regulatory compliance?
Yes, we assist with GDPR compliance, Cyber Essentials certification, and industry-specific data protection requirements through tailored solutions.
What support hours do you offer?
Standard support is available Monday-Friday 9am-6pm GMT, with optional premium packages for extended coverage.
