Total Flooring Hull Ltd is a family-run business owned and operated by Neil Polson and his wife Carol. As a small independent business, we take great pride in providing a personal touch to every project we undertake. We are committed to quality throughout our operations, from the equipment we use to the products we supply and the people we employ. Our team receives continuous training and development to ensure we provide the best quality and service available in the market today.
Our Services
We offer a comprehensive range of flooring services, catering to both domestic and commercial clients across Yorkshire, Lincolnshire, and the UK. Our commercial flooring services include supplying and fitting flooring products to various industries such as healthcare, education, retail, catering, leisure, and hotel industries. We also provide specialist flooring solutions for high-traffic areas, medical facilities, factories, industrial spaces, and more.
Our domestic flooring services include shop-at-home services, where we bring samples of our products to your doorstep, as well as a showroom where you can view our range of flooring solutions. We cater to homeowners, shopfitters, and builders, providing a wide range of flooring products, including carpets, laminates, vinyls, and more.
Our Commitment to Quality
At Total Flooring Hull Ltd, we pledge honesty, dependability, and a job well done. We strive to provide service excellence, and our commitment to quality is reflected in our work. We believe in helping people develop personally and professionally, and we provide our employees with ongoing opportunities to learn new skills and advance within our company.
Our Values
Our business is built on a set of core values that guide our operations. We believe in providing customers with a reliable service, using fully trained and skilled professionals who are dedicated to quality and safety. We strive to provide the highest quality and value to our clients, and we are committed to growing profitably while maintaining a positive impact on the community.
Excellent Customer Service and Quality of Work
The reviewers praised the professionalism, hard work, and excellent service provided by Total Flooring. They were impressed with the quick response to their inquiries, transparent quotations, and efficient scheduling of jobs.
High-Quality Flooring Installation
The installers were commended for their skill and attention to detail, resulting in fantastic-looking floors that exceeded customers' expectations. The flooring products supplied were of high quality, and the fitters worked quickly and cleanly.
Positive Experience
Customers were delighted with the final result and appreciated the reliability of the fitters, who turned up on time and completed the work to a high standard. The service was described as "fantastic, " "painless, " and "first-class."
Minor Issues and Concerns
One customer expressed disappointment with an unexpected additional charge on their final invoice. Another reviewer had a negative experience, citing poor customer service, delays, and ultimately, the job not being completed.
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