UNRIVALLED SERVICE DELIVERY - Securing people, property and homes
At Spy Alarms, we pride ourselves on being one of the leading security system suppliers in the South East, with a reputation for delivering unrivalled service and solutions to homeowners and businesses alike. Our expert team has been dedicated to providing top-notch security systems, including burglar alarms, CCTV, fire protection, and access control systems, for over 30 years.
Our Mission
Our mission is to provide our customers with complete security and peace of mind in their property, safe from the physical and emotional distress of burglary and fire damage. We achieve this by offering a comprehensive range of security solutions, designed to meet the unique needs of each customer, and backed by our commitment to exceptional service and support.
Our Expertise
With over 30 years of experience in the security industry, our team of experts has developed a deep understanding of the latest security technologies and trends. We are certified by the NSI Gold accreditation, ensuring that our engineers are up-to-date with the latest industry standards and best practices. Our expertise extends to smart security and detection, allowing us to design and install systems that are tailored to meet the specific needs of each customer.
Our Services
We offer a wide range of security solutions, including burglar alarms, CCTV, fire protection, access control systems, and smart home systems. Our services are designed to provide comprehensive protection for homes and businesses, and include installation, maintenance, and monitoring of security systems. We also provide free property security surveys, quick and mess-free installations, and a 24/7 emergency response service.
Why Choose Spy Alarms?
By choosing Spy Alarms, you can rest assured that you are in safe hands. Our team is dedicated to providing exceptional service and support, and we pride ourselves on our unrivalled coverage across the South East. We focus exclusively on Kent, London, Sussex, and Surrey, ensuring that we are always close at hand to respond quickly when you need us.
Customer Service and Experience
The reviews highlight a mixed bag of experiences with Spy Alarms, with some customers praising the company's customer service and others expressing dissatisfaction. On the positive side, some customers have reported excellent customer service from employees like Chayney, who were knowledgeable, professional, and helpful in resolving issues. Other customers have also praised the company's installation process, citing smooth and efficient service.
Issues and Complaints
On the negative side, several customers have reported issues with the company's services, including delayed or missed appointments, poor communication, and substandard products. Some customers have also experienced problems with faulty alarms, late or no responses to maintenance visits, and difficulties in cancelling or terminating contracts.
Installing and Maintaining Alarms
Some customers have reported issues with the installation and maintenance of their alarms, including missed or incomplete work, delayed responses, and poor quality products. Others have praised the company's engineers, citing their professionalism, friendliness, and thoroughness.
Conclusion
Overall, the reviews suggest that Spy Alarms has room for improvement in terms of customer service, communication, and quality of products. While some customers have had positive experiences, others have been left frustrated and disappointed.
Be the first to review Spy Alarms.
Write a Review
