A quality service that you can depend on
Who We Are
Winchester Motor Group is a trusted partner for new and used cars in the Hampshire area. We proudly represent the renowned KODA and Volkswagen brands, alongside a diverse selection of other respected manufacturers. With years of experience and a genuine passion for cars, our team is dedicated to providing exceptional customer service every step of the way.
Our Expertise
Our knowledgeable and passionate team offers a comprehensive range of services, designed to meet all your automotive needs. We offer:
New & Used Vehicle Sales
- Wide selection of brand new KODA and Volkswagen models, plus a diverse range of pre-owned vehicles across all brands.
- Expert advice on choosing the right vehicle for your individual needs and budget.
- Transparent and competitive pricing with various offers and financing options available.
Aftersales Service
- State-of-the-art workshop equipped with the latest technology for routine servicing and repairs.
- Experienced technicians trained to manufacturer standards.
- Comprehensive parts and accessories available for both new and older models.
Additional Services
- Motability scheme tailored to meet your individual requirements.
- Competitive valuations and purchasing options for your old vehicle.
- Convenient online booking system for services and MOTs.
Our Values
Winchester Motor Group is driven by a set of core values that guide our interactions with customers and the wider community:
- Integrity: We operate with transparency and honesty in all our dealings.
- Customer Focus: We prioritize your needs and deliver exceptional customer service.
- Expertise: Our team possesses deep knowledge and passion for cars.
- Value: We offer competitive prices and tailored solutions to meet your unique requirements.
- Community: We actively support local initiatives and contribute to the Hampshire community.
Join Us
Whether you're searching for a new ride, require expert repairs, or simply want to browse our extensive selection, Winchester Motor Group is your trusted partner. Contact us today and let us help you find the perfect vehicle or solution for your needs!
Winchester Motor Company Customer Reviews Summary
Customer Satisfaction and Positive Feedback
- Customers have praised the dealership for its professionalism, quality of service, and excellent customer service.
- Several customers have had positive experiences with staff members, including Christian, Lauren, Jess, and Dan, who were described as helpful and enjoyable to deal with.
- A few customers have noted that the dealership has consistently provided excellent service over the years.
- The family-run business aspect of Winchester Motor Company has been highlighted as a positive aspect, with customers appreciating the genuine care and attention provided.
Negative Feedback and Areas for Improvement
- Some customers have reported poor communication and a lack of care from the dealership, particularly in relation to recall issues and fleet hire.
- A few customers have experienced disappointment with the service provided, including issues with recall, MOT, and lack of parts.
- Some customers have felt that the dealership did not adequately address their inquiries and service needs.
- There have been reports of missed calls and unreturned calls from staff members.
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