Where every piece of art is treated with care and attention to detail
Welcome to The Framing Centre, your local specialists in high-quality picture framing services based in Northampton. With branches also in Milton Keynes and Horsham, we cater to passionate art collectors, businesses, and anyone who wants to display their treasured items with elegance and sophistication.
Tailored Framing Expertise
Our expertise lies in bespoke framing, particularly adept at framing sporting memorabilia, medals, needlework, and three-dimensional items. We meticulously choose from an extensive range of quality wooden and aluminium mouldings, sourced directly from Spain and Italy, ensuring a perfect frame for every creation.
A Diverse Selection
Within our stores, you'll find a vast array of ready-made frames, mounts, and novelty frames readily available. We also offer a diverse selection of mirrors, pictures, prints, and canvases for you to explore.
Dedicated Customer Service
We pride ourselves on our personalized approach and competitive pricing structure. Our team of skilled framers are dedicated to providing exceptional customer service and ensuring your complete satisfaction. With meticulous attention to detail and the highest quality workmanship, you can rest assured your treasured items are in safe hands.
Our Commitment
Established in 2000, The Framing Centre has become renowned for its extensive range of quality wooden picture frames and exceptional craftsmanship. We are committed to upholding the highest standards, and all work is carried out on-site in our spacious 5000 sq. foot gallery and workshop.
The Framing Centre: Exceptional Customer Service and Quality Products
The Framing Centre has received a majority of positive reviews from their customers. Many have praised the excellent service provided by the friendly and knowledgeable staff. The centre offers a wide range of frames, mounts, and accessories, catering to various tastes and needs. The staff are known for their artistic input and ability to find the perfect frame and mount for each customer's artwork.
Customers have also appreciated the centre's commitment to meeting deadlines and providing reasonable charges for their services. The staff's dedication to ensuring customer satisfaction is evident in their willingness to work with customers to find solutions that fit their budgets and preferences.
Some customers have highlighted the centre's ability to handle unusual and specific requests, such as finding frames for unique artwork sizes. The centre's comprehensive range of products, including artwork for purchase and greetings cards, has also been a significant selling point for many customers.
A Few Areas for Improvement
While the majority of reviews are positive, there are a couple of areas where the centre could improve. A few customers have experienced issues with the quality of the frames and the service provided. One customer reported that the glass and frame fell apart before they even arrived home, and the manager refused to take responsibility for the poor quality of the product. Another customer experienced a series of errors, including receiving a frame that was too small for the print and then having the print damaged when the frame was dropped.
These negative experiences highlight the importance of maintaining high-quality products and services, as well as ensuring that customer issues are addressed promptly and effectively. By addressing these concerns, The Framing Centre can continue to provide an exceptional customer experience and maintain their excellent reputation.
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