At RCB Healthcare Group, we are a family-owned enterprise reinforced by a distinguished team of senior care specialists with over four decades of expertise. Our team possesses the requisite proficiency to deliver exemplary care, and our unwavering commitment is dedicated to ensuring that our residents consistently enjoy the highest standards of living. Each of our residences is situated in a charming and serene environment.
Our Services
We stand as a leading purveyor of top-tier care services, encompassing residential, dementia, and nursing care. Our comprehensive offerings include both long-term and short-term respite care. We extend a warm invitation to visitors to personally explore the distinctive qualities that render our residences such inviting and nurturing abodes. These encompass charming surroundings reminiscent of home, delectable cuisine, daily recreational activities, and, above all, customised care attuned to the unique requirements of each resident.
Our Philosophy
Our commitment to the concept of "family" extends beyond mere rhetoric; it forms the very heart and soul of our operation. We firmly believe that every resident who walks through our doors becomes an integral part of our extended family. With a warm and welcoming environment, we strive to create a home away from home, where the bonds of kinship and genuine care are nurtured. Our dedicated team understands the profound importance of family connections, and we go to great lengths to ensure that every resident experiences a sense of belonging, compassion, and support throughout their stay with us.
Our Homes
We are proud to offer seven wonderful homes, each tailored to provide a unique and comforting experience for our residents. From Hawthorn Manor to Heathfield, each residence is meticulously designed to meet the specific needs of our residents, providing a sense of comfort, security, and belonging. Our homes are more than just a place to live; they are a haven where our residents can thrive, grow, and feel truly at home.
Overview of Reviews
The reviews of the care home are mixed, with some reviewers expressing dissatisfaction with the staff and management, while others praise the care and atmosphere of the home.
Staff and Management
Some reviewers have expressed disappointment with the staff and management of the care home. They believe that the staff could do more to care for the residents and that the management lacks a caring attitude. However, others have praised the staff and management, stating that they are kind, caring, and work hard to ensure the residents are well looked after.
Atmosphere and Care
The atmosphere of the care home has been described as lovely and welcoming, with some reviewers praising the activities and care provided to the residents. The care home has been commended for its hard work during the COVID-19 pandemic, with staff going above and beyond to keep residents safe.
Recommendations
Despite some negative reviews, many reviewers would recommend the care home to others. They praise the staff, management, and atmosphere of the home, stating that the residents are well cared for and happy.
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