Explore the world, one pedal stroke at a time.
At Liv York, we are passionate about cycling and the impact it can have on our lives. Our story began in the 1970s, when a small group of cycling enthusiasts came together to share their love for the sport. Since then, we have grown and evolved to become one of the leading cycling brands in the world.
Our Mission
Our mission is to inspire and empower people of all ages and abilities to ride and enjoy the thrill of cycling. We believe that cycling has the power to transform lives, and we are committed to making high-quality, innovative, and stylish products that cater to different needs and preferences.
Our Services
At Liv York, we offer a wide range of services to our customers. Whether you are a seasoned pro or just starting out, we have a service that's right for you. Our experienced and knowledgeable staff are always available to provide expert advice and guidance on everything from bike maintenance and repairs to accessories and gear.
Bike Sales
We have an extensive range of bikes from top brands, including road, mountain, cross-country, and urban bikes. Our expert team can help you find the perfect bike that suits your riding style and preferences.
Workshop and Repair Services
Our fully-equipped workshop offers a range of services, from minor repairs to full overhauls. Our expert mechanics are trained to diagnose and fix any issue with your bike, ensuring it is running smoothly and safely.
Accessory and Gear Sales
We stock a comprehensive range of cycling accessories and gear, including helmets, gloves, shoes, and clothing. Our expert staff can help you choose the right gear for your specific needs and riding style.
Bike Rentals
We offer a bike rental service for those who want to try out different types of bikes or simply need a bike for a short period. Our rentals are available for both leisure and performance bikes.
Maintenance and Repair
Our fully-equipped workshop is available for routine maintenance and repairs. Our expert mechanics are trained to diagnose and fix any issue with your bike, ensuring it is running smoothly and safely.
About Our Team
Our team at Liv York is dedicated to providing exceptional customer service, expert advice, and a passion for cycling. We are committed to ensuring that every customer leaves our store feeling informed and confident in their choice of bike or equipment.
Contact Us
Whether you have a question, need advice, or simply want to learn more about our services and products, please do not hesitate to contact us. We are always happy to hear from you and look forward to serving you.
Excellent Customer Service
The Liv York store receives high praise from customers for its exceptional customer service. The staff, particularly Claire and Dave, are described as friendly, knowledgeable, and helpful, taking the time to understand customers' needs and provide personalized advice. The store's aftersales service is also commended, with customers appreciating the team's ability to resolve any issues that may arise.
Convenience and Support
The store's willingness to accommodate customers' needs is notable, with staff going above and beyond to ensure a smooth buying experience. For example, Claire helped a customer select the right bike size and later liaised with their insurance company when the bike was damaged. The store also offers a free service a month after purchase to ensure the bike is in good working order.
Personalized Approach
The team at Liv York is praised for taking a personalized approach to customer service, understanding each individual's needs and preferences. They are willing to take the time to answer questions, provide guidance, and offer recommendations, making customers feel valued and supported.
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