Striving for Excellence, Whilst Caring For All
Who We Are
Donnington Pharmacy is an independent NHS Community Pharmacy serving the people of Telford. Established with the aim of providing accessible and comprehensive healthcare services to the community, we are dedicated to offering a seamless and personalized healthcare experience.
Our Mission
Our mission is to empower our patients to take a proactive role in their health. We achieve this through:
- Providing accurate and timely medication dispensing and advice.
- Delivering personalized healthcare services tailored to individual needs.
- Offering accessible and convenient healthcare solutions through online platforms and in-store services.
- Contributing to community health awareness through educational initiatives and resources.
Our Services
We offer a comprehensive range of pharmacy services, including:
Prescription Services
- Dispensing of both NHS and private prescriptions.
- Repeat prescription ordering and medication reviews.
- Free delivery within the Telford and Wrekin area.
Community Services
- Stop smoking advice program.
- Emergency hormonal contraception service.
- Health advice and information.
Wellness Solutions
- Confidential online shopping for over 8,000 healthcare items.
- Free lateral flow COVID-19 tests.
Healthcare Resources
- Access to comprehensive health news and information.
- Health blogs and educational materials.
Why Choose Donnington Pharmacy?
- Independent and patient-centered care.
- Experienced and knowledgeable pharmacists.
- Convenient location and online services.
- Commitment to providing exceptional patient care.
- Affordable healthcare solutions tailored to individual needs.
Working Together for Better Health
We believe in working in partnership with our patients and the wider community to promote health and well-being. Our dedicated team of pharmacists and healthcare professionals are available to provide personalized guidance and support.
Staff Performance
The staff at Donnington Pharmacy have received mixed reviews. Some customers have praised their friendly and helpful nature, with one reviewer commenting that the pharmacist was patient and asked reasonable questions about their prescription. Another reviewer was impressed with the staff's ability to provide a quick service for walk-ins. In contrast, some reviewers have expressed disappointment with the staff's performance, citing instances of rudeness and disinterest.
Prescription Filling
There have been several reports of issues with prescriptions not being fulfilled correctly. One reviewer mentioned that they were told their prescription was complete, only to have items missing. Another reviewer was frustrated with the slow and unhelpful service when trying to fill a prescription.
COVID-19 Vaccinations
The pharmacy has also received reviews regarding their COVID-19 vaccination services. Some reviewers have praised the efficient and easy booking process, as well as the quick service for walk-ins. However, one reviewer was redirected to a different location for their appointment, which may have caused confusion.
General Issues
Some reviewers have complained about the pharmacy's location, with one reviewer mentioning that it can be difficult to find. Another reviewer was frustrated with the lack of seating available.
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