Empowering Women to Take Control of Their Health and Wellbeing
Charles White is a distinguished and esteemed professional property management company that has been delivering exceptional services in both Scotland and Northern Ireland for over 180 years. Our core mission is to make a difference in the lives of our clients, team members, and communities, and inspire others to do the same. At Charles White, we understand that managing property well means looking after people well.
Our approach to property management is characterized by expertise, personal service, and a steadfast commitment to customer care. From cutting your grass to fully managing your property, we provide tailored solutions that cater to our clients' unique needs and requirements. We take great pride in the personalized relationships we build with our clients, and we strive to deliver services that exceed their expectations.
At Charles White, we believe in the power of collaboration and are dedicated to contributing to the future of property management by having an involvement in the formation and review of regulation and legislation. We are delighted to inform you that we are now part of PMAS, the leading trade association for factors in Scotland. This will enable us to better serve our clients and communities and make a positive impact on the property management industry.
Our Services
Charles White provides block management services to residential property clients throughout Scotland and Northern Ireland. Our services are designed to make property ownership a stress-free and enjoyable experience. Here are some of the services we offer:
- Property Management: We provide full-service property management, including maintenance, repairs, and rent collection. We work closely with our clients to ensure their properties are well-maintained and operating efficiently.
- Financial Management: We provide effective financial management, including budget preparation, financial reporting, and lease administration.
- Communication and Relationship Building: We build strong relationships with our clients and their residents through regular communication, transparent reporting, and prompt response to inquiries and concerns.
- Regulatory Compliance: We ensure that our clients' properties comply with all relevant regulations and legislation, including health and safety, fire safety, and building codes.
- Emergency Services: We provide emergency services to ensure that our clients' properties are safe and secure at all times. Our emergency out-of-hours service is available by calling: 0131 447 8191 (Edinburgh) 02895 609995 (Belfast)
- Technology: We offer a user-friendly portal that provides our clients with all the information they need in one place. Our portal is accessible 24/7, providing our clients with convenience and peace of mind.
At Charles White, we understand that every property is unique, and we tailor our services to meet our clients' specific needs and requirements.
Our Team
At Charles White, we believe that our team is our greatest asset. Our team is made up of experienced and dedicated professionals who share our commitment to delivering exceptional property management services. We invest in our team's continued development and growth, and we provide a positive and supportive work environment.
Our team members are passionate about making a difference in the lives of our clients, team members, and communities. They are dedicated to building strong relationships with our clients, delivering exceptional services, and making a positive impact on the property management industry.
Join Our Team
If you share our values and are passionate about making a difference in the lives of our clients, team members, and communities, we would love to hear from you. We are always looking for talented and dedicated individuals to join our team. Please visit our website to learn more about current job openings and how to apply.
Overall Experience with Charles White Limited
Positive Experiences
- Some residents have reported positive experiences with Charles White Limited, citing helpful and professional staff, ease of access to the portal, and prompt resolution of issues.
Negative Experiences
- Many residents have reported negative experiences with Charles White Limited, citing billing errors, long response times, and poor management of issues.
- Some reviewers have reported feeling ripped off by excessive fees, including exit fees and administration charges.
- Poor communication and a lack of accountability were also common complaints.
Specific Issues
- Billing Errors: Multiple reviewers reported being overcharged or incorrectly billed, with some instances taking months to resolve.
- Poor Response to Issues: Reviewers reported long wait times and dismissive responses to their concerns, including issues with insurance cover and maintenance.
- Excessive Fees: Reviewers felt taken advantage of by excessive fees, including exit fees, administration charges, and handling fees.
- Poor Communication: Reviewers reported poor communication from Charles White Limited, including unreturned phone calls and ignored emails.
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