Transforming spaces, one tile at a time.
Who we are
Halton Stairlifts is a family-run business with a decade of experience in providing accessible solutions for homeowners facing mobility challenges. Founded in 2007, we've established ourselves as a leading supplier of new and reconditioned stairlifts throughout the UK.
Our mission
Our mission is to empower individuals by offering innovative and reliable stairlift solutions that enable them to maintain their independence and comfortably navigate their homes. We are committed to providing a seamless and supportive experience throughout the entire process, from initial consultation to installation and ongoing maintenance.
Our services
We offer a comprehensive range of stairlifts to meet the diverse needs of our clients. Our selection includes:
- Straight Stairlifts: Ideal for navigating straight staircases, our straight stairlifts offer reliable functionality and easy operation.
- Curved Stairlifts: Designed for navigating curves and tight spaces, our curved stairlifts ensure smooth and safe navigation.
- Heavy-Duty Stairlifts: For increased weight capacity and extra peace of mind.
- Sit-and-Stand Stairlifts: Combining comfort and functionality, these stairlifts provide a safe and convenient way to ascend and descend.
Beyond just the equipment
At Halton Stairlifts, we are dedicated to providing a holistic experience for our clients. We offer:
- Free consultations to assess your individual needs and requirements.
- Expert installation by experienced technicians.
- Prompt and efficient customer service from our dedicated team.
- Comprehensive after-sales support to ensure your complete satisfaction.
Our commitment
Our commitment to quality, reliability, and exceptional customer service has earned us recognition as an award-winning stairlift company. We are proud to have helped thousands of people regain their independence and maintain a comfortable life at home.
Overall Experience
The reviews for Halton Stairlifts are mixed, with some customers expressing satisfaction with their service and others having negative experiences.
Customer Service
Some reviewers have praised the staff for being courteous and professional, while others have had poor experiences. John O'Brien's review highlights a positive experience, stating that the staff were "very courteous and a pleasure to have in the house." However, J.'s review details an unpleasant interaction with a salesperson who was "horrible, " "nasty, " and "arrogant."
Installation and Maintenance
Reviewers have reported varying levels of satisfaction with the installation and maintenance services provided by Halton Stairlifts. Some, like Ben Duffy, have praised the company for sending a technician to fix an issue with their stairlift quickly and efficiently. Conversely, Jo's review expresses frustration with the company's policy of charging a double callout fee on weekends.
Driving Qualities
Simon Wilson's review is critical of the company's driving standards, describing a driver as exhibiting "some of the worst driving" they have ever seen. This reviewer expresses concern about the safety implications of the driver's behavior.
Price and Value
J.'s review expresses dissatisfaction with the company's pricing, describing it as "extortionate." This reviewer felt that the company was trying to make a profit by charging extra for a change to the seating and arms of the stairlift. In contrast, several reviewers have praised the company's prices as "sensible."
Conclusion
Halton Stairlifts has received mixed reviews, with some customers expressing satisfaction with the company's service and others having negative experiences. While some reviewers have praised the staff and installation services, others have been critical of the company's pricing and driving standards.
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