Truro Tractors, a family-run business with a rich history spanning over three decades, has established itself as a trusted name in the industry for dealing in new and used farm machinery. As an Authorised Dealer for New Holland and Honda, we pride ourselves on our extensive range of machinery, which includes not just agriculture but also construction equipment from New Holland Construction.
Our sales team is dedicated to helping you find the right machine for the job, whether it's a compact tractor for small-holders or the mighty T8 series for farmers. We offer a range of brand new farm machinery, including skidsteers, diggers, telehandlers, and used construction machinery, ensuring that we cater to a diverse set of customer needs. Our used machinery inventory includes quality farm equipment from renowned brands such as John Deere, Case, Claas, and Kubota, so you can trust our selection.
In addition to our new and used machinery, we also offer a range of Honda ATVs, Kawasaki Mules, and used quads and utility vehicles. We are a trusted Honda Dealer, and we always have new models in stock, allowing you to choose from varying engine sizes and drive configurations to maximize efficiency.
At Truro Tractors, we believe in providing exceptional after-sales service as well. Each of our depots, located in Chacewater, Wadebridge, and Treburley, has a well-stocked Parts Department run by experienced staff. Our fully equipped workshops, staffed by qualified engineers, can make site-visits if required. Our horticulture department at Chacewater sells ride-on or walk-behind mowers, chainsaws, and accessories from Honda, Atco, Tanaka, Stihl, and other top brands. Our experienced horticulture mechanics are approved By Briggs & Stratton to carry out repairs on your garden machinery.
Our History
Truro Tractors was founded in 1984 by Martin and Ernestine Stephens as a second-hand Ford tractor sales and repair business. The company quickly grew to become a Same Tractors dealership and expanded its offerings to include Ford tractor parts, hydraulic pipes, and other sundries. By 1986, the company had become a Ford main dealer, further expanding its stock to include combine harvesters and grassland machinery.
In 1987, the company moved to a new industrial site at Threemilestone, constructing a new building that housed a workshop, stores, showroom, and offices. In 1990, Truro Tractors acquired the horticultural machinery firm of Stanley F West and established their own horticultural business, West Horticultural Machinery. This acquisition allowed Truro Tractors to operate as a specialist horticulture business, offering professional equipment and subsequently becoming a New Holland compact dealer. In 1993, the company acquired the Honda ATV franchise, which proved to be a valuable addition to the business.
Truro Tractors' headquarters is now located on Cox Hill, Chacewater, where we continue to provide exceptional service and a wide range of products to our customers in Cornwall, Devon, and beyond.
Staff and Service
The staff at this establishment have received mixed reviews. Some customers have reported rude and unhelpful representatives, while others have praised the staff for being knowledgeable, helpful, and friendly. There have been instances of poor communication, arrogance, and a lack of attention from certain employees, which has led to disappointment and frustration. On the other hand, many customers have appreciated the excellent service, advice, and backup support provided by the staff.
Products and Showroom
The showroom has been described as amazing, with a wide range of high-quality products and tools on display. Customers have been impressed with the variety of garden machinery and equipment available, including Honda and Stihl products.
Repairs and Servicing
The repair shop has received mostly positive reviews, with customers appreciating the helpful and explanatory service provided. However, there have been instances of poor communication and unexpected repairs being carried out without customer consent.
Overall Experience
The overall experience at this establishment has been a mixed bag, with some customers having a great experience and others being left disappointed and frustrated.
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