The Right Products, Right Service, Every Time
Since 1992, we have been dedicated to supplying high-quality roofing, drainage, landscaping, plumbing, and building materials to both trade professionals and DIY enthusiasts. Over the years, we have built a reputation for reliable products, competitive prices, and exceptional customer service.
Our Products and Services
Our extensive range of products encompasses everything you need for various projects, including:
Roofline & Drainage
- Roofline materials like roofing sheets, felt, membrane, and lead substitutes
- Drainage products like channel drains, inspection chambers, and manhole covers
- Gutter & downpipe systems
Landscaping
- Quality landscaping materials like gravel, paving stones, and edging materials
- Drainage solutions for gardens and lawns
Plumbing
- Push-fit plumbing fittings and waste pipe solutions
- Comprehensive selection of shower and faucet systems
- Expert advice on bathroom and kitchen installations
Building & Construction
- Building materials like adhesives, sealants, and floor compounds
- Insulation and waterproofing materials
- Cavity trays and airbrick systems
Our Commitment to Customer Satisfaction
We understand the importance of quality, and we only supply trusted brands and materials. Our dedicated team is always ready to provide helpful advice and guidance to ensure you find the perfect products for your project.
Why Choose Us?
- Extensive product range
- Competitive prices
- Exceptional customer service
- Established and reliable since 1992
- Wide range of trusted brands
- Dedicated team of experts available for guidance
Explore our website today to discover everything we have to offer and find the perfect products for your needs!
Summary of Reviews
BC Profiles is a company that has received a mixed response from customers in terms of their service and product quality. The company's communication and delivery times have been a point of concern for many customers, with some experiencing long delays or receiving damaged goods. However, there are also positive reviews, with customers appreciating the competitive pricing and wide range of building supplies available.
Customer Experiences
A number of customers have reported issues with delivery, including long wait times and receiving damaged goods. For instance, one customer experienced a horrific experience with no communication from the company, and goods not delivered despite needing them urgently. Another customer had to pay extra for a product that was not delivered on time, and then had to chase the company for a refund. A few customers also reported receiving products that were not as described, such as cheap Chinese brands instead of the ordered item.
On the other hand, some customers have had positive experiences with BC Profiles, appreciating the competitive pricing and wide range of products available. For example, one customer had a fantastic experience shopping with BCP, noting their unbeatable prices and fast delivery. Another customer praised the company's great service and highly recommended them to anyone in need of high-quality supplies.
Product Quality and Pricing
BC Profiles offers a wide range of building supplies at competitive prices. Some customers have appreciated the value for money and the variety of products available. However, a few customers have reported receiving low-quality products, such as cheap Chinese brands or damaged goods.
Customer Service
Customer service is an area where BC Profiles seems to have room for improvement. Several customers have reported difficulties in getting through to customer service, and some have experienced unhelpful or misleading responses from the company. For instance, one customer was told to just cut off the butchered ends of a fascia board instead of receiving a replacement, and another customer was blamed for a delivery issue that was not their fault.
However, there are also customers who have had positive interactions with customer service, such as one customer who was able to get a refund for a missing product and appreciated the helpful staff.
Overall Assessment
In conclusion, BC Profiles has received a mixed response from customers in terms of their service and product quality. While some customers have appreciated the competitive pricing and wide range of products available, others have experienced issues with delivery, product quality, and customer service. The company seems to have room for improvement in these areas to provide a better experience for their customers.
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