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Business Details
Residential Care Home in Ickenham
Woodlands Care Home is a family-owned and operated residential care facility located in Ickenham, committed to providing high-quality, person-centred care for elderly individuals, including those living with dementia. Established with a philosophy of treating every resident as an individual with dignity, respect, and privacy, we ensure their rights are upheld while fostering an environment where they can lead fulfilling lives. Our dedicated team of professionals delivers 24-hour support, focusing not only on medical and daily care needs but also on promoting independence, social engagement, and emotional well-being. We pride ourselves on creating a homely atmosphere where residents feel safe, valued, and part of a close-knit community. Our facilities are designed to be both comfortable and functional, offering private rooms, communal spaces, and a range of activities tailored to residents' interests and abilities.

We work closely with families and multidisciplinary healthcare professionals to ensure each resident receives personalised care that meets their unique needs. Our commitment to continuous improvement is reflected in our strong relationships with residents, families, and the wider community. We have maintained a reputation for excellence, particularly during challenging times such as the Covid-19 pandemic, where our team went above and beyond to safeguard residents' health and well-being. With a long-standing presence in the care home sector, we remain dedicated to delivering compassionate, reliable, and cost-effective care. Our leadership team, including the registered manager and deputy manager, brings extensive experience and a hands-on approach to ensure the highest standards of service and operational transparency.
Services
Residential Care Respite Care Day Care Dementia Care Activities & Outings
Highlights and features
  • We provide 24-hour person-centred care tailored to individual needs
  • Our team includes experienced professionals with long-standing tenure
  • We maintain a homely environment with wheelchair-accessible facilities
  • We offer structured activities and community engagement opportunities
  • We have a proven track record of excellence during challenging periods
Associations and certifications
  • Care Quality Commission (CQC)
What people say
Approachable and professional Outstanding care Dedicated staff Homely atmosphere Excellent during pandemic
Services
Residential Care
Our residential care provides permanent accommodation and round-the-clock support for elderly individuals requiring daily assistance. The service focuses on maintaining residents' independence while ensuring their safety and comfort through personalised care plans. With qualified staff available 24/7, we create a family-like environment where residents receive both medical and emotional support tailored to their specific needs.
Respite Care
Woodlands' respite care offers temporary accommodation for elderly individuals needing short-term support. This service provides a nurturing environment where guests receive the same high-quality care as permanent residents, including assistance with daily activities and access to communal facilities. Designed to offer relief for primary caregivers, our respite programme ensures guests feel welcomed, engaged, and well-supported during their stay.
Dementia Care
Our specialist dementia care service provides a secure, stimulating environment for residents living with cognitive impairments. The programme includes tailored activities to maintain mental engagement, trained staff to manage complex needs, and a person-centred approach that respects individual preferences. We focus on creating familiar routines while ensuring residents' dignity, safety, and emotional well-being are consistently prioritised.
Day Care
The day care service offers structured daytime support for individuals who prefer to return home in the evenings. Participants engage in social activities, receive professional care, and benefit from therapeutic programmes designed to enhance their quality of life. This service provides mental stimulation, social interaction, and professional supervision while maintaining connections with their primary caregivers and home environment.
Activities & Outings
Our activities and outings programme delivers daily social, cultural, and physical engagement opportunities for residents. From group exercises and creative workshops to local excursions, the service promotes mental stimulation and social connection. Trained activity coordinators design programmes that cater to diverse interests, ensuring residents maintain meaningful routines while fostering friendships within our supportive community.
People
Andrew Campbell
Registered Manager
Andrew has led Woodlands Care Home since 2011, bringing over two decades of hands-on experience in residential care. He prioritises direct engagement with residents, families, and staff to maintain high care standards.
Lubna Mahmood
Deputy Manager
Lubna oversees daily operations and resident care, managing a team that supports 19 residents. With extensive care sector experience, she ensures compliance with safety protocols and maintains high-quality service delivery.
Sandi Evans
Office Manager
Sandi brings over 20 years of adult care experience to her role, managing administrative operations and serving as the safeguarding officer. She supports both management and care teams with financial and organisational expertise.
Sharon
Activity Co-ordinator
Sharon organises daily activities and outings that stimulate residents mentally and socially. She creates engaging programmes that encourage participation while providing one-to-one companionship to enhance residents' well-being.
Natalee
Carer
Natalee provides direct resident care, manages shift allocations, and coordinates training programmes. She plays a crucial role in care planning, health professional liaison, and maintaining emergency preparedness protocols.
Questions
What types of care does Woodlands provide?
We offer residential care, respite care, day care, and specialist dementia support tailored to individual needs.
Are residents allowed personal items in their rooms?
Yes, residents can personalise their rooms with small furniture and belongings to create a familiar environment.
How does Woodlands support family involvement?
Families can visit anytime and participate in care planning, social activities, and decision-making processes.
What facilities are available for residents?
We provide wheelchair access, communal lounges, dining areas, gardens, personal care facilities, and activity spaces.
How does the home accommodate different faiths?
We support all religious observances, arranging transport to places of worship and facilitating visits from spiritual representatives.
What happens during medical emergencies?
Our trained staff handle emergencies with established protocols, maintaining close links with local healthcare professionals.