Transform your Home into a Sanctuary - Explore, Shop, Enjoy!
Established in 1974, our family-run business has proudly served the community with a curated selection of homeware, garden furniture, and coastal-inspired accessories. With over five decades of experience in retail, we pride ourselves on offering exceptional customer service and a passion for creating beautiful and functional homes.
Our Values
Our core values are rooted in:
- Family-First: We believe in building strong relationships with our customers and treating them like family.
- Quality & Design: We meticulously curate our products, prioritizing quality, functionality, and timeless design.
- Sustainability: We prioritize eco-friendly and ethically sourced items.
- Exceptional Customer Service: We are committed to providing personalized attention and exceeding expectations.
Our Services
We offer a diverse range of services to cater to your every need:
Home & Garden
- Bespoke upholstery and furniture
- Interior design consultations
- Outdoor furniture recommendations
- Homeware & garden accessory selection
- Gift vouchers and personalized gifts
Furniture & Accessories
- Wide selection of high-quality furniture for every room
- Bespoke upholstery and custom-made pieces
- Extensive range of home accessories, including lamps, mirrors, ceramics, and rugs
- Outdoor furniture and garden decor
Customer Care
- Responsive and personalized communication
- Hassle-free returns and exchanges
- Secure online shopping and payment options
Our Vision
We envision a world where every home is a sanctuary, reflecting individual style and creating lasting memories. We strive to provide our customers with the tools and inspiration to create their dream spaces.
Join us on this journey to curate your ideal home!
Shop Experience
The shop has been described as unique, quirky, and beautiful, with a great layout and aesthetically pleasing displays. The staff have been praised for being helpful, professional, sweet, and attentive.
Customer Service
While some customers have had positive experiences with the staff, others have reported appalling customer service. Issues include unresponsiveness to emails and written requests, failure to return or replace faulty items, and poor communication.
Product Quality and Delivery
Some customers have reported issues with product quality, including damaged items, wonky lamp shades, and poor finishes. Delivery times have also been criticized, with long wait times and expensive delivery charges.
Staff Behavior
Some staff members have been accused of being snooty, unhelpful, and unresponsive to customer needs. One staff member was reported to have slammed the door shut in a customer's face without explanation.
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