Exceeding your expectations
A Legacy of Luxury in the West Country
The Brend Collection stands as a testament to over half a century of excellence in hospitality. Founded on a passion for genuine hospitality and unwavering attention to detail, we have curated a collection of luxury hotels, restaurants, and spas across the picturesque landscapes of Devon and Cornwall.
Exceptional Accommodation Experiences
From cozy coastal retreats to elegant riverside escapes, each of our hotels exudes a unique character, coupled with exceptional amenities and unwavering service. Our dedicated staff are committed to making your stay truly special, ensuring every detail is attended to, making you feel right at home.
Culinary Delights & Gastronomic Journeys
Our collection of restaurants offers a diverse array of culinary experiences. Renowned chefs meticulously craft imaginative menus, using locally sourced and seasonal ingredients to create unforgettable dining experiences. Whether you savor a light al fresco lunch or indulge in a gourmet dinner, our restaurants promise to tantalize your taste buds.
Indulge in Relaxation & Rejuvenation
Escape to our serene spas and discover a world of relaxation and wellbeing. Our expert therapists offer a wide range of treatments, from rejuvenating massages to revitalizing facials and body wraps. Our state-of-the-art gym and leisure facilities are also perfect for those seeking a more active escape.
Exceeding Expectations: Our Commitment
At The Brend Collection, we are driven by a relentless pursuit of excellence. Our passionate team consistently strives to surpass your expectations, offering personalized attention, seamless service, and unforgettable experiences at every touchpoint.
Join Us on Your West Country Escape
From exploring the rugged beauty of Dartmoor National Park to discovering the historic charm of Exeter, the West Country offers something for everyone. With The Brend Collection as your guide, you can experience the region in all its splendor, creating memories that will last a lifetime.
General Assessment
The reviews for Brend Hotels are largely positive, with many customers praising the excellent service, food, and ambiance of the hotels. However, there are also some criticisms, particularly regarding the treatment of guests in times of crisis.
Rooms and Services
Many reviewers have praised the rooms, describing them as comfortable and with beautiful views. The staff are also praised for their friendly and helpful nature. Some reviewers have mentioned that the hotels cater well to those with disabilities.
Food and Drink
The food at Brend Hotels is widely praised, with many reviewers raving about the quality and variety of the menu. Some reviewers have specifically mentioned the carvery as being particularly good.
Ambiance
The ambiance of the hotels is also praised, with many reviewers describing the surroundings as beautiful and elegant.
Treatment of Guests
However, there are some criticisms regarding the treatment of guests in times of crisis. One reviewer had a negative experience when their grandmother passed away and the hotel demanded payment in full despite the guest's emotional state.
Conclusion
Overall, Brend Hotels seem to have a strong reputation for excellent service, food, and ambiance. However, it's clear that there can be variations in the treatment of guests depending on the circumstances.
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