Unlock the Magic of Luxury Jewellery and Watches
John Pass Jewellers is an independent family-run jewellers with boutiques in Crewe and Newcastle-under-Lyme. The family's history in watchmaking and jewellery dates back to the late 1800's, and in 2023, John Pass celebrated its 75th anniversary, led by its third generation, instilled with the same family values and driven to provide unrivalled customer service.
Our Services
At John Pass Jewellers, we offer a vast range of services to cater to all your jewellery and watch needs. From choosing the perfect engagement ring to selecting a luxury watch from our extensive collection, our experienced team is dedicated to providing exceptional customer service. Our services include:
- Fine Jewellery: Our hand-selected fine jewellery collection includes styles to suit all budgets and occasions. Available to browse online or visit either of our showrooms to discover more.
- Branded Jewellery: As authorised dealers of many international brands, you can shop from John Pass with confidence. Discover diverse styles, sizes, colours, and metal options to suit your preferences.
- Luxury Watches: Our selection of luxury watch brands has been hand-chosen, each piece selected for their unique style and functionality with options available for every budget.
- Pre-Owned Watches: Explore our collection of pre-owned watches from renowned brands.
- Gift Options: We offer a range of gift options, including gift cards, watch winders, and jewellery boxes.
- Sell Your Watch: Get a valuation of your pre-owned watch and sell it to us.
- Finance Options: Take advantage of our interest-free credit options, available up to 3 years with a minimum 10% deposit.
Our History
The family's history in watchmaking and jewellery dates back to the late 1800's. In 2023, John Pass celebrated its 75th anniversary, led by its third generation, instilled with the same family values and driven to provide unrivalled customer service.
Our Values
At John Pass Jewellers, we value our customers and strive to provide exceptional customer service. We believe in building long-term relationships with our customers, and our experienced team is dedicated to helping you find the perfect piece of jewellery or luxury watch.
Outstanding Customer Service
The reviewers praised the exceptional customer service at John Pass Jewellers. They felt well looked after, and the staff took the time to advise and help them without rushing. The staff were knowledgeable, friendly, and professional, making the customers feel valued and welcome.
Personalized Experience
Many reviewers appreciated the personalized experience they received at John Pass Jewellers. The staff took the time to understand their needs, offered honest advice, and helped them find the perfect piece of jewellery. The reviewers felt that the staff genuinely cared about their needs and went above and beyond to ensure they left satisfied.
High-Quality Products
The reviewers were impressed with the high-quality products offered by John Pass Jewellers. They praised the selection of jewellery, including Pandora products, and appreciated the excellent value for money.
Repair Services
Several reviewers had their jewellery repaired at John Pass Jewellers and were thrilled with the results. The staff were knowledgeable and skilled, and the repairs were completed efficiently and to a high standard.
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