Our Journey Begins
Pet Practice emerged in 2009 as a beacon of compassionate care for our furry friends. Founded by vet Ben Johnson, our family-run practice combines genuine affection for animals with expert medical knowledge. As pet owners ourselves, we understand the unique challenges and joys of pet ownership, and we tailor our approach accordingly.
Compassionate Care and Expertise
Our team of experienced vets and nurses are highly skilled in diagnosing, treating, and managing a vast range of ailments. From routine vaccinations to complex surgeries, we provide comprehensive healthcare solutions with meticulous care and attention.
Tailored Healthcare Plans
We believe in preventative care and offer tailored health plans to meet the individual needs of each pet. These plans include essential vaccinations, parasite control, and regular health checks to ensure your furry companion receives the care they need throughout their lifespan.
Tailored to Your Needs
We understand that every pet is unique, and so are their healthcare needs. Our team will work closely with you to create a customized plan that addresses your pet's specific requirements and concerns. We also offer comprehensive diagnostics and treatment options for unexpected illnesses and injuries.
A Welcoming Environment
At Pet Practice, we strive to create a warm and comforting environment for both pets and their owners. Our staff is highly trained and passionate about animal welfare, and they will treat your furry friend with the utmost care and respect.
We appreciate your trust in Pet Practice and look forward to caring for your beloved companion.Excellent Staff and Service
The majority of reviewers praised the staff at Pet Practice for their kindness, compassion, and professionalism. Many reviewers mentioned that the staff were caring and understanding, making them feel at ease during their pet's appointments. The vets were described as gentle and informative, taking the time to explain treatments and answer questions.
Quick Response and Emergency Care
Several reviewers appreciated the practice's quick response to emergencies, such as Charlene Miles, who praised the team for their understanding and comforting nature during a difficult time. Others, like Charlie Chester, were grateful for the practice's prompt attention to their pet's urgent needs.
Welcoming Atmosphere
Many reviewers commented on the welcoming atmosphere at Pet Practice, with staff making them feel comfortable and at ease. Sonja Manning, for example, was impressed by the friendly and helpful lady behind the counter.
Negative Experiences
However, not all reviewers had a positive experience. Victoria Igla encountered a rude and unprofessional staff member, which led to a negative interaction. Paul Hedger and James Huckle experienced issues with booking appointments and availability, leading to disappointment and frustration. Jane Hodge felt the practice had become impersonal and rushed, while Mike Davies felt they were given inadequate information and felt rushed.
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