The Lapa Company is a leading innovator in the design and creation of luxury, handcrafted thatched and wooden garden gazebos. Founded on a passion for transforming outdoor spaces and fostering a love for the great outdoors, we have established ourselves as experts in crafting bespoke garden buildings.
Our Expertise
Our skilled artisans possess unparalleled experience in traditional construction methods and contemporary design. We meticulously handcraft each gazebo, ensuring meticulous attention to detail and unwavering craftsmanship. We offer a comprehensive range of options to cater to diverse tastes and requirements.
Our Services
- Luxury Gazebo Design & Construction: We design and construct bespoke gazebos tailored to your vision, offering a wide range of sizes, materials, and architectural features.
- Bespoke Consultation: Our expert team will guide you through the entire process, understanding your needs and aspirations to create the perfect outdoor sanctuary.
- Premium Accessories: From stylish rattan furniture and handcrafted benches to UV-resistant cushions and bespoke privacy panels, we offer an array of premium accessories to personalize your gazebo.
- Expert Installation: Our experienced installers will ensure your gazebo is perfectly positioned and installed with meticulous craftsmanship.
Why Choose The Lapa Company
- Luxury Quality: We use only the finest materials, ensuring durability and longevity.
- Bespoke Design: Your gazebo is designed and crafted with meticulous attention to detail, reflecting your unique personality and outdoor vision.
- Expert Craftsmanship: Our skilled artisans take pride in every step of the process, guaranteeing exceptional quality and craftsmanship.
- Exceptional Customer Service: We are committed to providing a seamless and enjoyable experience from initial consultation to after-sales support.
More Than Just a Gazebo
A Lapa Company gazebo isn't just a structure. It's an extension of your home, a place where memories are made and moments are shared. We believe in the power of beautifully crafted outdoor spaces to enhance well-being and foster a connection with the natural world.
Product and Service Issues
Reviews from customers have highlighted numerous issues with the FireMagic BBQ, including installation problems, non-waterproof user panels, and poor customer service from the Lapa company. One customer, Claire Brand, experienced a malfunctioning BBQ due to improper installation and lack of waterproofing. Despite this, the company failed to provide adequate support or resolution.
Another customer, Marita Claydon, rated the service and product as 1 star, stating that they would not recommend the company. Similarly, Reviews Company expressed dissatisfaction with the service and craftsmanship, deeming the company not worth recommending.
Customer Experience and Management
Customers have reported poor customer service and management, with Earl Jam describing their experience as "horrible" and one of the worst experiences they've had with a company. The company's lack of regard for customers, late deliveries, and incorrect orders further exacerbate the negative customer experience.
General Sentiment
Overall, the sentiment from these reviews is overwhelmingly negative, with customers expressing dissatisfaction with the product, service, and management of the Lapa company.
Be the first to review The Lapa.
Write a Review
