A Family-Run Business With Decades of Experience
Vaughans of Maidstone has been a trusted name in fireplace and stove solutions for generations. Founded by Ian Hancock and his two sons, Merlin and Lincoln, the business has grown into a leading provider of top-quality products and exceptional customer service.
Expert Guidance and Support
Our team of experienced professionals, including qualified engineers and skilled fitters, is dedicated to helping you find the perfect fireplace or stove solution for your home. We understand your unique needs and offer personalized guidance throughout the process, from choosing the right appliance to ensuring a seamless installation.
Comprehensive Product Range
From classic cast iron ranges and wood-burning stoves to modern gas and electric fires, we offer a wide variety of products to suit every style and budget. Our selection includes:
- Log burners and gas fires
- Electric fires
- Surrounds and mantlepieces
- Range cookers and accessories
A Commitment to Quality and Customer Satisfaction
At Vaughans, we are committed to providing our customers with high-quality products and exceptional service. We work with only reputable manufacturers and ensure all our installations are carried out to the highest standards. Our commitment to customer satisfaction is reflected in our:
- Friendly and personalized service
- Detailed product knowledge
- Competitive prices
- Comprehensive aftercare and support
Why Choose Vaughans?
- Experienced and qualified engineers
- Wide range of quality products
- Personalized service from start to finish
- Excellent customer care and aftercare
- Free parking available
Get the Warmth You Deserve
Contact Vaughans of Maidstone today and let us help you create a warm and inviting home. Our team will be delighted to guide you through the process and find the perfect fireplace or stove solution for your needs.
Summary of Customer Reviews
Customer reviews for the company have been overwhelmingly positive, highlighting the professionalism, expertise, and friendly service provided by the staff, particularly Holly, Lynton, Ian, and Lincoln. Many customers have praised the quick installation times, the tidiness of the workers, and the final results of the installations. The staff have been commended for their knowledge and skills in installing stoves and fireplaces. Additionally, customers have appreciated the helpful advice provided by the staff, and the family-oriented atmosphere of the business.
Customer satisfaction is high, with many customers expressing their gratitude for the excellent service received and recommending the company to others. The staff's dedication to ensuring customer satisfaction is evident throughout the reviews, and the company's commitment to quality and professionalism is clear.
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