Students. Neighbourhoods. Friendships.
At S.N.F. Properties, we're proud to be Southampton's largest student landlord, offering an incredible selection of properties for University of Southampton and Solent University students. With over 28 years of experience, we've built a reputation for providing a transparent and personalized service, ensuring our tenants feel at home in our thoughtfully designed spaces.
Our History
Our company was founded by a former Southampton University student and PhD graduate, who understood the importance of providing quality and affordable homes for students. Since our inception, we've grown to become a leader in the student accommodation market, with a passion for optimizing and creating beautifully designed spaces that our tenants can call home.
Over the years, we've expanded our portfolio to include over 237 homes in Southampton, housing over 1250 students every year. Our in-house maintenance team and office staff ensure that we can provide a proactive and personalized approach to property management, setting us apart from other landlords.
Our Services
At S.N.F. Properties, we understand that finding the right accommodation can be a daunting task, which is why we've made it our mission to provide a hassle-free experience for our tenants. From our easy-to-use online platform to our dedicated maintenance team, we're committed to providing a seamless and enjoyable experience for our tenants.
Our properties range from studios to six-bedroom houses, catering to all budgets and requirements. We also offer a range of services, including a utility bills scheme, unlimited broadband, and a "get all your deposit back" scheme, ensuring that our tenants can focus on their studies without worrying about the finer details.
Our Commitment
At S.N.F. Properties, we're committed to constantly evolving and improving our services and homes. We're passionate about contributing to our community, which is why we offer work experience and job opportunities to our tenants, and participate in sponsorship for University sports clubs. We also partner with local residents' associations on gardening and bin buddy schemes, ensuring that we're a responsible and environmentally friendly landlord.
Excellent Service
Student No Fee has received numerous positive reviews from satisfied customers. Many reviewers have praised the agency for its excellent service, citing friendly staff, prompt maintenance responses, and constant communication. The agency has also been commended for its ability to accommodate students' needs during uncertain times, such as the COVID-19 pandemic.
Poor Customer Service and Overcharging
Unfortunately, the agency has also received some negative reviews. Several reviewers have criticized the company for its poor customer service, citing unresponsive staff, inadequate maintenance, and overcharging. One reviewer even reported having 200 stolen from their deposit due to problems caused by previous tenants.
Summary
The majority of reviewers have had a positive experience with Student No Fee, praising the agency's friendly staff, prompt maintenance responses, and constant communication. However, some reviewers have reported poor customer service and overcharging, citing issues with unresponsive staff, inadequate maintenance, and excessive deposit charges.
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