Compassionate care for the life of your pet
At Folly Veterinary Centre, we take pride in being an independent small animal practice, dedicated to providing exceptional care to pets in Pontypool, Cwmbran, New Inn, and Monmouthshire. Our team of experienced veterinarians, nurses, and receptionists strive to create a warm and welcoming environment, where you and your pet feel comfortable and cared for. Unlike larger practices, we prioritize personalized attention, ensuring that every patient receives the time and dedication they deserve.
Our Philosophy
We believe that every pet is a valued member of the family, and we're committed to providing the highest level of care and compassion to each and every one. Our consultations are 15 minutes per patient, allowing ample time for you to discuss your concerns and questions with our veterinarians. Our recovery area is designed to promote calmness and comfort, complete with herbal plug-ins and soothing music.
Our Services
At Folly Veterinary Centre, we offer a comprehensive range of services to cater to your pet's every need. From vaccinations and identifications to neutering and dental care, our experienced team is dedicated to providing the best possible treatment and care. Our services include:
- Puppy and Kitten Packages
- Diagnostics and Specialist Care
- Vaccinations and Identification
- Pet Health Plan
- Dental Care
- Nurse Clinics and End of Life Care
- Parasite Control
- Diagnostic and Specialist Care
Why Choose Us
At Folly Veterinary Centre, we pride ourselves on our unique approach to pet care. Our small practice allows us to provide personalized attention, ensuring that your pet receives the best possible care. We're committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the most effective and innovative treatments available.
Our Commitment
At Folly Veterinary Centre, we're dedicated to building strong relationships with our clients and their pets. We're committed to providing exceptional care, compassion, and understanding, ensuring that you and your pet feel valued and supported every step of the way.
Service Quality
Folly Vets has received both positive and negative reviews regarding their service quality. Some customers have praised the friendly and caring staff, who take the time to explain issues and provide advice. They have also been commended for their patience and understanding of animals' needs. On the other hand, a few customers have reported feeling rushed or prioritized over by the vets, who seem more concerned with selling products than helping their pets.
Professionalism and Competence
The professionalism and competence of the vets have been called into question by some customers. A few have reported misdiagnoses, unnecessary procedures, and high bills with no clear diagnosis. However, many have praised the vets' expertise and confidence in their work.
Facilities and Atmosphere
The facilities and atmosphere at Folly Vets have been generally praised, with customers commenting on the welcoming and friendly environment.
Other Issues
A few customers have reported issues with the vets' communication, including missed appointments and unclear invoicing.
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