Caring for pets, caring for you.
Who We Are
At Summerhill Vets, we're not just vets - we're vets that care! With a rich history dating back to the 1960s, our family-run, family-orientated practice has grown to become a leading provider of dedicated pet care across South Wales. From our humble beginnings in a single consultancy room to our current 10-practice strong network, our commitment to caring for your pets has remained unwavering.
Our Services
We offer a comprehensive range of services designed to keep your pets healthy and happy. Our state-of-the-art facilities are equipped with the latest technological equipment, including digital imaging, ultrasound, and endoscopy capabilities. Our team of experienced vets and nurses provide expert care in areas such as pet nutrition, wellness screenings, and pet health clubs. We also offer pet insurance guidance, insurance claims assistance, and online shop services for your convenience.
Our Mission
Our mission is to provide exceptional pet care with a personal touch. We understand that every pet is unique, and we strive to deliver tailored services that cater to their individual needs. Our team of dedicated professionals is passionate about providing compassionate care, expert advice, and outstanding customer service. Whether it's a routine check-up or an emergency appointment, we're here to help.
Our Values
At Summerhill Vets, we value the bond between pets and their owners. We believe that every pet deserves the highest level of care, and we're committed to providing that care with kindness, empathy, and professionalism. Our practices are designed to be accessible to all, with wheelchair-accessible facilities and a genuine willingness to help whenever and wherever we can.
Our History
From our humble beginnings in a family home to our current network of 10 practices, our history is a testament to our commitment to caring for pets across South Wales. We've expanded our services, invested in state-of-the-art facilities, and assembled a team of experienced professionals to ensure that your pets receive the best possible care.
Overview of Reviews
The reviews of this veterinary practice are largely positive, with many customers praising the staff, facilities, and care provided to their pets.
Positive Aspects
- Friendly and caring staff
- Quick response to calls and efficient service
- Clean, spacious, and well-maintained facilities
- Professional and knowledgeable veterinarians
- Special care taken to reduce anxiety in pets and owners
- Reasonable prices
Negative Aspects
- Some customers felt that the prices were extortionate
- A few customers experienced rude or unhelpful staff
- A few customers were unhappy with the practice's policies, such as being turned away for being late
- One customer was unhappy with the handling of a sensitive situation (putting a pet to sleep)
Notable Comments
- One customer praised the practice for accommodating their autistic husband's needs
- Another customer appreciated the staff's efforts to calm their anxious cat
- A customer was grateful for the practice's help in facilitating a peaceful passing for their family dog
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