"Going the Extra Yard" for our customers
Here at GolfOnline, we are passionate about providing the best golfing experience for our customers. Our team of experts has years of experience in the golf industry, and we pride ourselves on our exceptional customer service. We understand that every golfer is unique, and that's why we offer a wide range of products and services to cater to all your golfing needs.
Our Services
We offer a comprehensive range of golfing products, including clubs, bags, trolleys, balls, apparel, accessories, shoes, and gloves from top brands such as Callaway Golf, TaylorMade Golf, Wilson, and more. Our online store is designed to make it easy for you to find what you're looking for, with filters and categories to help you narrow down your search. We also offer a "Book a Fitting" service, where our expert fitters will work with you to find the perfect clubs to suit your swing.
In addition to our products, we also offer a range of services to help you improve your game. Our "19th Hole" section is dedicated to providing you with the latest golfing news, tips, and advice from our team of experts. We also offer a "Custom Clubs" service, where our team will work with you to design and build bespoke golf clubs tailored to your specific needs.
Our Mission
Our mission is to provide exceptional customer service, combined with a passion for golf, to create a unique and enjoyable shopping experience for our customers. We believe in going the extra yard to ensure that our customers are completely satisfied with their purchase, and that's why we offer a 30-day money-back guarantee on all our products.
Why Choose Us
So why choose GolfOnline for all your golfing needs? We pride ourselves on our expertise, with a team of knowledgeable staff who are always happy to offer advice and guidance. We offer competitive prices on all our products, and we're committed to providing exceptional customer service. Whether you're a seasoned pro or just starting out, we're here to help you every step of the way.
Customer Service
The overwhelming majority of reviews praise the exceptional customer service provided by the staff at Golf Online in Stanmore. Many customers have had positive experiences with Gary, Kevin, Lisha, and Raj, who have been helpful, patient, and professional in their dealings with customers. Several customers have mentioned that they were able to resolve issues quickly and efficiently, such as replacing faulty products or swapping out items that didn't quite fit.
Product Quality and Availability
Reviewers have been generally pleased with the quality of products offered by Golf Online, with many mentioning that they have been able to find specific products that are not available in their local area or country. Customers have also praised the store's ability to adapt to their needs, such as offering custom-made irons and adjusting club settings to suit individual players.
Problems and Disappointments
However, there have been a few instances where customers have experienced issues with their orders or service. Jack had a disappointing experience with a wrong product order, which was not resolved to his satisfaction. Fleur was also unhappy with the limited range of products available for women. Roberto had a small issue with a cosmetic mark on a driver, but the store staff were able to exchange it promptly.
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