A Family-Run Drainage Company in Norwich
Norfolk Drain Services Ltd has been providing professional drainage services across Norwich and the surrounding areas since 2004. We are a family-run business built on a foundation of trust, reliability, and excellent customer service.
Our Expertise
Our team of experienced engineers is fully trained and equipped with state-of-the-art equipment to handle a wide range of drainage issues, including:
For Businesses
- Drain maintenance and repair: We provide comprehensive services to keep your business's drainage system running smoothly and efficiently.
- Preventative maintenance contracts: Avoid costly downtime and future problems with our tailored preventative maintenance plans.
- Emergency repairs: We understand the importance of prompt action when drainage issues arise, and offer emergency services 24/7.
For Homes
- Unblocking drains: From minor blockages to complete system overhauls, our technicians can handle it all.
- Drain cleaning and maintenance: Maintain the health of your drains with regular cleaning and inspection.
- Drain installations and repairs: We handle everything from leaking drains to full system replacements.
What Sets us Apart?
- Local and independent: We are not a large corporation, but a family-run business committed to providing personalized attention and tailored solutions.
- Direct communication: You speak to us directly, eliminating the need for frustrating call centres.
- Fully insured: We are committed to your peace of mind and carry full insurance coverage.
- State-of-the-art equipment: Our investment in advanced technology guarantees efficient and reliable repairs.
Our Commitment
At Norfolk Drain Services Ltd, we pride ourselves on exceeding expectations. We are dedicated to:
- Providing efficient and timely solutions
- Offering clear and upfront pricing
- Treating our customers with respect and professionalism
- Maintaining open communication throughout the process
Get in touch for a free consultation and let us help you achieve optimal drainage health for your home or business.
Overview of Reviews
The reviews of Norfolk Drain Services are overwhelmingly positive, with customers praising the company's friendly, efficient, and knowledgeable service.
Positive Experiences
Many customers have reported excellent service, with engineers arriving promptly and providing helpful advice and solutions to drainage problems. The company's ability to explain the causes of issues and provide guidance on how to avoid future problems has been particularly appreciated.
Standout Features
Several reviewers have highlighted the company's prompt response times, with some engineers arriving within an hour of calling. The friendly and professional demeanor of the engineers, including Tom, Lee, and Marcus, has also been praised.
One Negative Experience
However, one customer had a negative experience, citing shoddy work and a failure to honor a guarantee.
Types of Services
The reviews cover a range of services, including CCTV drain surveys, drain cleaning, unblocking, and repair, as well as leak investigation and sewer repair.
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