Trust us to find your dream home, with integrity and expertise!
A Bespoke Approach to Property in Oldham and Beyond
Cousins Estate Agents stands out as a trusted name in the Oldham property market, offering a complete range of services tailored to both buyers and sellers. With two branches conveniently located in Failsworth and Lees, we have become the leading estate agency in the area.
Our Vision and Values
Our vision is to empower our clients with market expertise, personalized guidance, and innovative technology to facilitate successful property transactions. We believe in:
- Transparency: Open and clear communication is at the heart of our client relationships.
- Accessibility: Responsive and dedicated customer service is our commitment.
- Results: We work tirelessly to achieve the best possible outcome for every transaction.
Sales & Lettings
- Residential and commercial sales and lettings
- Market valuation and sales advice
- Negotiation and offer acceptance
- Legal and financial guidance through the transaction process
Landlord & Tenant Management
- Tenant screening and referencing
- Rent collection and management
- Property repairs and maintenance
- Compliance with all relevant legislation
Additional Services
- Eviction management
- Client money protection
- Commercial sales and investments
Experienced and Dedicated Team
Our team of experienced professionals are passionate about property and committed to exceeding client expectations. We are qualified and certified in all aspects of estate agency, ensuring you receive the highest level of expertise.
Why Choose Cousins Estate Agents?
- Bespoke and personalized service
- Local market expertise combined with technology and innovation
- Responsive and dedicated customer service
- Results-driven approach with a commitment to transparency and integrity
Company Overview
The reviews suggest that the company has a mixed reputation, with some customers having a positive experience, while others have faced issues with delivery, customer service, and product quality.
Positive Experiences
Reliable Delivery and Catalogue
Some customers have reported positive experiences with the company, including reliable same-day shipping and a comprehensive catalogue that provides detailed information on products.
Professional Service and Advocacy
A few customers have praised the company's professional service, including prompt responses to special order inquiries and a reputation for advocating for watchmakers outside of Switzerland.
Negative Experiences
Poor Customer Service and Communication
Many customers have reported poor customer service, including unresponsive or rude representatives, and a lack of communication regarding delivery issues.
Delivery Issues and Failure to Resolve Problems
Some customers have experienced delivery issues, including delayed or missing items, and have been left to resolve the problems themselves, without assistance from the company.
Lack of Accountability and Responsibility
Some customers feel that the company does not take responsibility for mistakes or problems, and instead passes the blame to the customer or third-party delivery services.
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