It's official we are now the TIME bike dealer for Suffolk! Your Time
Welcome to Pedal Power Cycles!
We're a passionate team of cyclists dedicated to empowering our community to explore the world on two wheels. With years of experience and a deep understanding of bicycles, our mission is to provide exceptional service, efficient repairs, and tailored advice to riders of all ages and abilities.
Our Expertise
We offer a comprehensive range of services to meet your every cycling need, including:
Bike Sales & Financing
- Wide selection of new and used bicycles from top brands.
- Flexible financing options to fit your budget.
- Expert advice on choosing the perfect bike for your needs.
Bike Servicing & Repairs
- Skilled mechanics expertly repair all types of bikes, including e-bikes.
- Routine maintenance and tune-ups to keep you riding smoothly.
- Diagnostic services and repair plans tailored to your bike's needs.
Bike Fitting & Custom Builds
- Personalized bike fitting by experienced professionals using Shimano Dynamics Lab technology.
- Custom-built bicycles tailored to your individual needs and preferences.
- Expert advice on optimizing your riding posture and performance.
Additional Services
- Mobile bike fitting and repair services.
- Specialized workshops and training programs.
- Personalized gift cards available.
Our Values
At Pedal Power Cycles, we believe in:
- Customer-centricity: We prioritize your needs and offer personalized solutions.
- Quality craftsmanship: We use high-quality parts and conduct meticulous repairs.
- Community engagement: We actively support local cycling events and initiatives.
- Sustainability: We advocate for responsible cycling practices and environmental awareness.
Pedal Power has received an overwhelmingly positive response from its customers, with a majority of them appreciating the excellent service and professional advice provided by the team. The store has been praised for its quick turnaround times, friendly staff, and meticulous attention to detail.
The staff at Pedal Power has been commended for their expertise and willingness to help customers, often going the extra mile to ensure that they are completely satisfied with the service they receive. Several customers have mentioned the store's ability to solve problems quickly and efficiently, whether it's fixing a broken bolt, adjusting brakes, or providing advice on maintenance and upgrades.
One customer appreciated the store's honesty and transparency, stating that they felt no pressure to purchase additional services that were not necessary. This reflects well on the store's commitment to customer satisfaction and building long-term relationships with their clients.
The only negative feedback came from one customer who found the staff unhelpful and unwilling to assist with their query. However, this review seems to be an exception to the general positive feedback received by Pedal Power.
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