Established in 2003, Focus Group stands as a leading independent provider of essential business technology solutions. We exist to empower businesses with innovative solutions that keep them connected, productive, and competitive in today's digital landscape. With a diverse portfolio spanning telecoms, IT, and connectivity, we are your trusted partner in digital transformation.
Our Mission
Our mission is to harness the power of technology to simplify business operations and empower you to focus on what you do best. We work closely with clients to understand their unique needs and deliver tailored solutions that precisely address their challenges and aspirations.
Our Expertise
Focus Group boasts a team of seasoned professionals with deep expertise in various technology domains. Our consultants, engineers, and support specialists are dedicated to delivering exceptional service and ensuring seamless implementation, configuration, and management of your technology infrastructure.
Our Comprehensive Solutions
We offer a comprehensive array of services across three core areas:
1. Digital Workplace
- Comprehensive solutions to optimize your workforce collaboration and productivity.
- Cloud-based and on-premise collaboration and communication tools.
- Mobile device management and security solutions.
2. Telecoms
- Future-proof telephony solutions designed to meet the evolving needs of your business.
- Unified communication platforms, including IP telephony, video conferencing, and instant messaging.
- Mobile telephony packages tailored to diverse business sizes.
3. IT & Cyber
- Bespoke IT support and managed services to ensure optimal performance and security.
- Comprehensive cybersecurity solutions to mitigate digital risks and protect your data.
- Cloud-based and on-premise security solutions.
Why Choose Focus Group?
- Independent and Experienced: We are free from the constraints of large corporations, enabling us to offer tailored solutions without vendor bias.
- Strategic Partnerships: We collaborate with leading technology providers to deliver cutting-edge solutions.
- Client-Focused Approach: We prioritize communication, transparency, and building strong relationships with our clients.
- Results-Driven: We are committed to delivering tangible results that enhance your business operations and boost your bottom line.
Summary of Reviews
Negative Reviews:
- Steve Dixon (1 star): Steve had a nightmare experience with Focus Group, from internet drops to unresolved issues with customer service. Despite trying to cancel his contract, Focus Group blocked the transfer of the line.
- Yobany T. (1 star): Yobany experienced a terrible broadband service, including slow internet speeds and frequent disconnections. Customer service was also unhelpful and the installation process was a nightmare.
- Stu B. (1 star): Stu had a poor experience with customer service, including ignored issues and automated emails.
- K. (1 star): K. had issues with a lease line contract that was not honoured and was demanded a termination charge.
- Thanh Que Thi Pham (1 star): Thanh felt that Focus Group was a scam company, tricking her into signing a 5-year contract and charging her high monthly bills.
- Louise Frost (1 star): Louise was charged an extortionate exit fee after her agreement had expired, making her wary of using another supplier.
Positive Reviews:
- Ryan Donoghue (4 stars): Ryan had a positive experience with Focus Group, particularly with their quick setup of an addition to Bauvill's phone system and the helpfulness of the staff involved.
Be the first to review The Focus Group.
Write a Review
