Your journey, our priority
Esk Valley Coaches is a family-run coach and minibus company based in Whitby, North Yorkshire. We have years of experience in the coach industry, providing reliable and efficient coach hire and bus services throughout Whitby, North Yorkshire, and the wider UK. Our team is dedicated to ensuring every journey is comfortable, enjoyable, and memorable.
What We Offer
We offer a comprehensive range of coach hire services to cater to various needs, including:
- Private Coach Hire: Perfect for occasions like weddings, birthday parties, family outings, and corporate events.
- Contract Coach Hire: Ideal for regular transportation needs of schools, businesses, and tourist operators.
- Sporting Events: Reliable transportation for sports teams, spectators, and tournaments.
- Wedding Hire: Dedicated coaches for your wedding transportation, ensuring a stress-free and enjoyable experience.
- Schools and Trips: Safe and comfortable transportation for school excursions, field trips, and educational tours.
Why Choose Esk Valley Coaches?
We prioritize:
- Reliable and experienced drivers: All our drivers are fully checked and insured, and possess the necessary CPC qualifications.
- UK-wide coverage: We offer coach hire services across the entire UK, ensuring flexibility and convenience.
- Modern and well-maintained fleet: Our coaches range from 16 to 57 seats and are regularly maintained to the highest standards.
- Dedicated customer service: We are committed to providing personalized and responsive communication throughout your journey.
Our Values
At Esk Valley Coaches, we stand by these core values:
- Professionalism: We conduct ourselves with integrity and courtesy, ensuring a seamless and enjoyable experience.
- Customer-centricity: We prioritize your needs and provide personalized solutions to your transportation requirements.
- Safety and comfort: Your well-being is our top priority, reflected in our commitment to safe transportation and comfortable coaches.
Join us on the journey!
If you require reliable and comfortable transportation for any occasion, choose Esk Valley Coaches for an exceptional travel experience. Get a free quote today and let us take care of the journey.
Driver Performance and Etiquette
Some reviewers expressed dissatisfaction with the behavior of Esk Valley Coaches' drivers. A reviewer criticized a driver for sitting in the middle lane of the M1 motorway while overtaking no one, deeming it "illegal" and "unprofessional". Another reviewer described a driver as "miserable", which put them off from using the company again. A third reviewer suggested that the drivers need "quite a bit of coaching to improve their manners".
Coach Quality and Comfort
On the other hand, several reviewers praised the comfort and cleanliness of the coaches. A reviewer stated that the coach seats were "spacious and comfy" and that the vehicles were "clean and well presented". Another reviewer mentioned that the coach was "smooth" and "comfortable" during a long journey.
Reliability and Punctuality
Many reviewers commended Esk Valley Coaches for their reliability and punctuality. A reviewer described the company as "excellent and reliable", while another stated that the drivers were "punctual, friendly, and helpful". Several reviewers mentioned that the coaches arrived on time and that the journeys were smooth and comfortable.
Customer Service and Flexibility
Esk Valley Coaches received high praise for their customer service and flexibility. A reviewer praised the company for going "above and beyond" to help them in a last-minute situation. Another reviewer commended the company for being "responsive" and providing a "competitive quote". Several reviewers expressed gratitude for the help and support they received from the company's staff and drivers.
Special Mentions
Gary, one of the company's drivers, received special mention for his excellent service and punctuality. Keith, another staff member, was praised for his efforts in resolving a last-minute crisis for a wedding party.
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