A Reliable Partner for Appliance Repair in Birmingham
Nestled in the heart of Moseley Village, Birmingham, Domestica has been a trusted name in appliance repair for over 40 years. With a team of experienced engineers boasting over 30 years of expertise, we handle all your domestic appliance needs with reliable and efficient service.
Experienced and Skilled Engineers
Our team of qualified engineers is highly skilled and efficient, armed with the knowledge and tools to tackle a diverse range of appliances, including:
- Washing Machines: From drainage issues to spinning problems and leaks, our engineers have seen it all and can restore your washing machine to its former glory.
- Dishwashers: From malfunctioning cycles to faulty pumps and sensors, our experienced technicians can diagnose and repair your dishwasher quickly and effectively.
- Ovens: Whether it's a faulty heating element or a malfunctioning control board, our engineers have the expertise to repair all types of ovens, including integrated and free-standing models.
- Fridge/Freezers: Don't let a faulty refrigerator or freezer disrupt your daily life. Our engineers are equipped to diagnose and repair all common issues, ensuring your food stays fresh.
Comprehensive Services and Attention to Detail
Beyond just repairs, Domestica offers:
- Emergency Repairs: We understand the importance of a working appliance, which is why we offer emergency repair services for your convenience.
- Parts & Diagnostics: We carry a vast inventory of common appliance parts to resolve most issues on our first visit.
- Detailed Reporting: Our engineers provide detailed reports outlining the problem, repair process, and cost before proceeding.
Choosing Domestica for Appliance Repair
With Domestica, you benefit from:
- Decades of Experience: Our 40-year track record speaks for itself.
- Local Expertise: We are deeply rooted in the Birmingham community, ensuring personalized service and understanding of local needs.
- Customer Focus: We prioritize open communication and transparency, keeping you fully informed throughout the repair process.
Domestica Reviews Summary
General Overview
Domestica has received a generally positive response from customers, with the majority expressing satisfaction with the service, competitive pricing, and friendly staff. However, there are a couple of negative comments concerning a few issues with customer service and a perceived lack of communication.
Positive Feedback
Customers appreciate the quick service, honest prices, and the helpful staff, particularly mentioning the responsiveness of Ben and Mark. The company's commitment to providing excellent customer service, such as offering to match online prices and going above and beyond to ensure customer satisfaction, has been highly praised. Many customers have expressed their gratitude for the company's assistance and have recommended Domestica to others.
Negative Feedback
A couple of customers have expressed dissatisfaction with their experience, mainly due to issues with communication and the perceived value of the services provided. One customer felt that the call-out fee was not justified given the short time spent on the assessment, and another was unhappy with the delay in receiving information about the status of their appliance repair.
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