Automation Solutions for a Smarter Tomorrow
At BESL, we are dedicated to providing top-notch automation solutions for gates, garages, and industrial doors. With over 35 years of experience in the industry, we have established ourselves as a leading brand in the UK. Our commitment to excellence is reflected in our wide range of products, which cater to diverse needs and applications.
Our Story
Our journey began with a passion for innovation and a drive to revolutionize the automation industry. Over the years, we have expanded our product range to include gate automation sets, industrial door motors, access control systems, and more. We take pride in our ability to adapt to emerging trends and technologies, ensuring that our customers receive the best solutions for their specific needs.
Our Services
We offer a comprehensive range of services, designed to provide our customers with a seamless experience. From selecting the right gate automation set to installing and maintaining your systems, our team of experts is dedicated to supporting you every step of the way. Our technical support team is available to assist competent installers, ensuring project success without any hassles. We also provide manuals, newsletters, and online resources to keep you informed and up-to-date.
Our Commitment to Quality
At BESL, we are committed to delivering exceptional quality and reliability in all our products and services. We believe in building long-term relationships with our customers, and we strive to exceed their expectations. Our products come with a 3-year manufacturer's warranty, giving you peace of mind and confidence in your purchase.
Our Vision
Our vision is to be the leading provider of automation solutions in the UK, known for our expertise, innovation, and commitment to excellence. We aim to continue pushing the boundaries of technology, bringing new and exciting products to the market, and providing exceptional customer service.
Customer Service Issues
Leave messages are a company that appears to have significant issues with responding to customer queries and concerns. Both Gill Mallach and Tim Laws, who left one-star reviews, have had frustrating experiences with the company's inability to communicate effectively.
Inadequate Communication
Gill Mallach mentions that the company does not return calls, making it "virtually impossible" to make contact. Tim Laws echoes this sentiment, stating that their customer has been waiting for a replacement faulty part since February, but the company has not responded to their calls or emails.
Unresolved Issues
Both reviews highlight unresolved issues, with Gill Mallach mentioning that messages are left with the company, but no response is received. Tim Laws points out that their customer has tried to contact the company multiple times, but there has been no response or resolution to the issue.
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