Choose to Cycle with Us - For a Greener, Healthier You!
Welcome to Southsea Cycles, the premier bike shop in Portsmouth and Southsea. We are a family-run business dedicated to providing the best bicycles, services, and expertise to the local community. With a rich history of cycling in our city, we take pride in being a part of the vibrant cycling culture in Portsmouth.
Our Philosophy
Our philosophy is simple: customer first. We believe that every customer deserves the best service, advice, and products. Our team of friendly, approachable, and highly experienced mechanics and advisors are committed to ensuring that every customer leaves our shop feeling satisfied and empowered to ride.
Services
At Southsea Cycles, we offer a wide range of services to cater to the diverse needs of our customers. From expert bike repairs tobike customization, we have a team of skilled and certified mechanics who can help you get back on the road in no time. Whether you're a casual cyclist or a seasoned enthusiast, we have the expertise to help you achieve your cycling goals.
Workshop
Our state-of-the-art workshop is equipped with the latest tools and technology to ensure that your bike is repaired and serviced to the highest standards. Our certified mechanics are trained to work on a wide range of bike makes and models, and we use only the highest-quality parts and materials.
Bike Sales
We have an extensive range of bicycles for sale, including road bikes, mountain bikes, commuter bikes, and electric bikes. Our knowledgeable staff are happy to help you find the perfect bike for your needs and riding style. Whether you're commuting to work, riding trails, or simply enjoying a leisurely ride, we have a bike that's right for you.
Cargo Bikes
We also specialize in cargo bikes, including cargo e-bikes, which are perfect for those who need a reliable and efficient way to transport people or goods. Our cargo bikes are designed to be durable, easy to use, and environmentally friendly.
NHS Staff Discount
As a token of our appreciation for our hardworking NHS staff, we offer a 10% discount on all bike purchases and servicing. Get in touch with us to learn more and take advantage of this exclusive offer.
Get in Touch
If you have any questions or would like to book an appointment, please don't hesitate to contact us. You can reach us through our website, social media, or by phone. We look forward to hearing from you and helping you with all your cycling needs.
Overall Experience
The reviews for Southsea Cycles are mixed, with both positive and negative feedback from customers. Some reviewers have reported excellent service, with friendly and knowledgeable staff, while others have experienced issues with appointments and communication.
Communication Issues
Some reviewers have expressed frustration with communication issues, including missed appointments, unanswered phone calls, and lack of notice or email updates. Jules Morgan, who left a 1-star review, mentioned that they had an appointment that was missed and received no explanation or notice about the cancellation.
Positive Experiences
On the other hand, many reviewers have had excellent experiences with Southsea Cycles. They have praised the staff for being friendly, knowledgeable, and accommodating. Several reviewers mentioned that they were impressed with the quality of work and the prices were reasonable.
Common Themes
Some common themes that emerged from the reviews include the importance of clear communication and planning, and the need for staff to be flexible and accommodating. Many reviewers appreciated the personal touch and care that the staff showed, such as taking the time to explain things in a way that was easy to understand or offering recommendations.
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