Rider bred and rider led - we're passionate about bikes!
Solent Cycles has been a family-run business for over 20 years, nestled in the heart of Fareham and Lee-on-the-Solent. We are passionate about bikes, and our team is composed of hardcore riders who can offer expert advice on all things two-wheeled.
What We Offer
Our diverse range covers everything from adrenaline-pumping mountain bikes to sleek road bikes and comfortable hybrids. We also have a fantastic selection of e-bikes, perfect for tackling hills with ease and extending your riding time.
Our Services
At Solent Cycles, we go beyond just selling bikes. We also:
- Offer a comprehensive range of bike parts and accessories to keep you on the road or trail.
- Provide expert bike servicing and repairs to keep your trusty steed in top condition.
- Run regular workshops and events to cater to all levels of experience, from beginner to seasoned pro.
Our Expertise
Our team has extensive knowledge of all the major bike brands and models, and can advise you on:
- Finding the perfect bike for your needs and preferences.
- Choosing the right accessories and equipment.
- Understanding the different types of bikes and their capabilities.
Why Choose Solent Cycles?
- Family-run and passionate: We are dedicated to providing our customers with exceptional service and genuine recommendations.
- Expert advice: Our team has extensive knowledge and can offer tailored guidance based on your individual needs.
- Wide range of quality bikes: We stock top brands like Giant, Cube, Genesis, and Ridgeback.
- Competitive pricing and special offers: We strive to provide excellent value for money.
We look forward to welcoming you to Solent Cycles and helping you find the perfect bike and gear to enhance your riding experience!
Overall Experience
The majority of customers have had a positive experience at Solent Cycles, with many praising the friendly and helpful staff, excellent customer service, and professional repairs.
Staff and Service
The staff at Solent Cycles are often described as friendly, knowledgeable, and helpful. Many customers have reported receiving excellent service, with staff going above and beyond to assist with repairs and offer advice.
Repairs and Maintenance
Solent Cycles seem to excel in repairs and maintenance, with many customers praising the quality of work and the promptness of service. Some customers have also appreciated the honest approach of the staff, who have been known to advise against unnecessary repairs.
Product Availability and Pricing
Some customers have been disappointed with the limited availability of certain products, such as bright patterned cycle jerseys. There have also been some issues with pricing, with one customer feeling ripped off by being charged 10 for a gear cable that costs 1.50.
Areas for Improvement
Some customers have reported difficulty with the website, which does not list all available parts. There have also been some issues with customer service, with one customer reporting a negative experience with an assistant who was unwilling to allow a test ride.
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