Transforming Your Home, One Floor at a Time
At Nigel Byrom's, we are a family-run furnishings business based in Kendal, Cumbria, with a rich history dating back to 1934. We pride ourselves on offering a wide range of high-quality furniture and flooring solutions to suit every taste and budget. Our team of experts is dedicated to providing exceptional customer service, ensuring that you find the perfect pieces to create your dream home.
Our History
Our business was founded by Mr. Solomon Byrom and his wife, who moved to Kendal in 1934 with the intention of making their new venture a success. Over the years, the business has grown and evolved, with each generation contributing their skills and expertise. Today, we are proud to be a fourth-generation family business, with Aaron Byrom, Nigel's son, joining the team to modernize and expand our offerings.
Our Team
Our team is made up of experienced and knowledgeable staff who are passionate about providing exceptional customer service. From our sales team to our fitting team, we are committed to ensuring that every customer leaves our store feeling satisfied and happy with their purchase. Our team is led by Nigel Byrom, who has years of experience in the furniture trade, and is supported by his son Aaron, who has modernized and expanded the business.
Our Services
At Nigel Byrom's, we offer a comprehensive range of services to cater to all your furniture and flooring needs. Our services include:
- Furniture: We offer a wide range of high-quality furniture, including beds, dining room furniture, bedroom furniture, sofas, and suites.
- Floor Covering: We provide a vast selection of carpets, laminate, and solid wood flooring solutions for both residential and commercial customers.
- Fitting: Our experienced fitting team is dedicated to ensuring a smooth and efficient installation process, using the latest techniques and equipment.
- Commercial Flooring: We cater to commercial customers, providing high-quality flooring solutions for offices, restaurants, and other businesses.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service and high-quality products. Take a look at what some of our satisfied customers have to say about us.
Overview of Reviews
This collection of reviews showcases a mixed bag of experiences with a furniture company. While some customers have had exceptional experiences, others have had disappointing and frustrating interactions.
Excellent Customer Service
Many reviewers praised the company's customer service, citing examples of helpfulness, efficiency, and kindness. Nigel and his staff were commended for their professionalism and attention to detail. Some reviewers appreciated the personal touch, such as follow-up calls to check on progress and offer support.
Quality Products and Prices
Several reviewers were impressed with the quality of the products they received, including furniture and flooring. They also praised the reasonable prices and value for money.
Poor Customer Service
On the other hand, some reviewers had negative experiences with the company's customer service. One reviewer complained about rude fitters, while another was unhappy with the response to their concerns.
Disputes and Miscommunication
A few reviewers experienced issues with quotes, pricing, and miscommunication. One reviewer felt misled by the company, while another was unhappy with the handling of a charity-funded project.
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